1. Using the use cases, actors, and other information about the system— including inputs and outputs—identify all nouns
2. Using other information from existing systems, current procedures, and current reports or forms, add items or categories of information needed
3. As this list of nouns builds, refine it by asking questions to decide whether to include, exclude, or research further
4. Create a master list of all nouns identified and then note whether each one should be included, excluded, or researched further
5. Review the list with users, stakeholders, and team members and then define the list of things in the problem domain