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• Good Housekeeping


  Practice of keeping the workplace areas, products, materials and supplies clean and well organized. Having no unnecessary items and keeping all necessary items in their proper places.
• Elements of Effective Housekeeping


  • Dust and Dirt Removal / Surfaces / Various Areas (Ceilings, Walls, Floors, Shelves, Tools, Equipments)
  • Regular cleaning is a must. Follow SOPs
  • Cleaning must start: Cleanest to dirtiest areas, Top to bottom (Ceilings > Walls/Shelves > Floor), Farthest area to door
  • Use slightly overlapping, unidirectional strokes to ensure complete coverage
• Cleaning Methods


  • Disinfect
  • Sweep
  • Soak
  • Wipe
• Cleaning Equipment


  • Separate cleaning equipment for each area to prevent cross contamination
  • Designated area for cleaning equipment to provide an orderly arrangement. Returning tools after use reduces the chance of it being misplaced
  • Regularly inspect, clean and repair all tools and take any damaged tools out of service
• Spills must be clean with water
• Cleaning activities must be log daily
• Work Area


  Wide enough to accommodate people comfortably and safely; space allows for the movement of people, products and materials; requires adequate lighting.
• Employee Facilities


  Adequate, clean and well maintained. Washroom facilities require cleaning; need to have a good supply of soap, towels, disinfectants. Smoking, eating or drinking in the work area should be prohibited where products are handled; the eating area should be separate from the work area, and should be cleaned properly.
• Maintenance


  Involves keeping the establishment, tools and equipment in safe, efficient working order and in good repair.
• Storage

  Good organization, essential for overcoming storage problems. Stored products should not obstruct aisles, exits, or fire equipment. All storage areas should be clearly marked.
• Pest Control


  Help keep the number of pests down to a level where the risk to people, products, food and the environment is minimized.
• Waste Disposal


  Regular collection and sorting of trash contribute to good housekeeping practices. All waste receptacles should be clearly labeled.
• Cleaning Lay-out: 1. Compounding area, 2. Stock area, 3. Service counter, 4. Customer area, 5. Comfort room
• Planogram


  Schematic drawing or plan for displaying merchandise so as to maximize sales. A diagram or model that indicates the placement of retail products on shelves, as well as the layout for the entire store.
• Pharmacy Merchandising


  Includes all the non-verbal tactics retailers use for presenting and promoting their goods in-store. Store layout, the products you choose to sell, how you arrange them, and even your pricing strategy. Retailers use merchandising in their stores to cultivate their brand image, improve customer experience, and drive sales.
• Good Laboratory Practices


  Set of principles designed to guarantee the quality of nonclinical laboratory studies.
• Good Manufacturing Practices


  System of quality assurance aimed at ensuring that products are consistently manufactured to a quality appropriate for their intended use.
• Good Compounding Practices


  Standards for methods used in, and facilities or controls used for, compounding a drug to ensure that the drug has the identity and strength and meets the quality.
• Cross Contamination


  Physical movement or transfer of harmful bacteria or other microorganisms from one person, object or place to another.
• Personal Protective Equipment (PPE)

  • Shoe covers
  • Head cap
  • Eye shield
  • Gloves
  • Laboratory gown
  • Face mask
• Garbing


  Distinctive attire of an occupation or profession; external appearance or covering. Personnel shall wear the following PPE in an order; considered the dirtiest to considered the cleanest: 1. Donning of dedicated shoes or shoe covers, 2. Wear head and face covers (head cap, face masks/eye shields), 3. Wear laboratory gown, 4. Perform Hand hygiene, 5. Donning of Gloves.
• Reconstitution


  Process of adding a diluent to a dry ingredient to make it a liquid. Diluent is the product added to a solution, powder, or other product used to reconstitute or dilute another product (e.g. water). Powder for oral suspension are preparations consisting of dry particles of varying degrees of fine particle size; powder mixtures ingredients required for an aqueous suspension. Medication Reconstitution is using the given directions on a prescription label to reconstitute the powder with a specific concentration as indicated.
• Tools in Reconstitution


  • Graduated Cylinder
  • Beaker
  • Distilled Water
  • Medicine Dropper
  • Stirring Rod
  • Auxiliary Label
• Pharmaceutical Repackaging


  The act of removing a preparation from its original primary container and placing it into another primary container, usually of smaller size.
• Tools in Repacking


  • Pill Counting Tray & Spatula
  • Zip Lock
  • Amber Bottle
  • White Label
• Inventory/Stock Control


  Stock control involves regulating and maximizing your company's inventory level.
• Good Stock Control Practices (GCSP)


  Require an adequate knowledge of the medicines requirements; when estimating medicine requirements the objective is to ensure that medicines are available to treat the expected case load of patients. Overstocked Pharmacy has a risk of medicines expiring, high inventory costs, and limited storage space. Understocked Pharmacy can't fulfill the needs of the community.
• Inventory


  All the items, goods, merchandise, and materials held by a business for selling in the market to earn a profit. Inventory is: I. An asset, tangible or intangible, II. An asset that can be realized for revenue generation or has a value for exchange, or III. An asset meant for sale in the market. Pharmacy Inventory is the stock of pharmaceutical products retained to meet future demand.
• Stock Keeping Unit (SKU)


  Product identification code for a store, often displayed as a machine-readable barcode that helps track the item for inventory.
• Supply


  The total amount of a specific goods or services that is available to consumers.
• Stock Level


  The level of stock required for an efficient and effective control of goods, to avoid over-and under-stocking of goods.
• Buffer Stock


  Supply of inputs held as a reserve to safeguard against unforeseen shortages or demands.
• Quarantine


  Status of pharmaceutical products isolated physically or by other effective means while a decision is awaited on their release, rejection or reprocessing. Includes expired products, recalled products, damaged products, and near expiry.
• Good Storage Practices

  Refers to that part of quality assurance which ensures that the quality of a pharmaceutical product is maintained.
• Drug Insert


  Indication - states what diseases or conditions a medicine should be used for, by which patients, and in what situations. Dose - the amount of drug taken at any one time expressed as weight, volume, number of dosage forms, or other quantity. Dosage Strength - the amount of active ingredient in a given dosage form. Dosage Regimen - the schedule of doses of a therapeutic agent per unit of time, including time between doses, time when the dose(s) are to be given, and amount of medicine to be given at each specific time. Route of Administration - common routes include oral, rectal, inhalation, nasal and topical.
• Contraindication


  Specific situations in which a drug, procedure, or surgery should not be used because it may be harmful. Includes pregnancy and breastfeeding, demographic factors like age, and hypersensitivity to the ingredient and excipients.
• Warnings


  Medicine's important side effects and what to do about them.
• Precautions


  Actions required to make sure a medicine is properly and safely used.
• Adverse Drug Reactions


  Response to a drug which is noxious and unintended.
• Packaging


  Science, art, and technology of enclosing or protecting products for distribution, storage, sale, and use. Includes physical/barrier protection, convenience, information transmission, security, and marketing. Types of packaging: Primary - material that first envelops the product and holds it, Secondary - outside the primary packaging, Tertiary - for bulk handling, warehouse storage and transport shipping.