Glass and singer wanted to investigate how noise can cause feelings of stress when doing simple cognitive tasks (e.g. memory tasks)
Noise manipulation
Volume - played at 56 or 108 decibels
Predictability - the noise would play for 9 second bursts at regular intervals or unpredictable bursts of irregular lengths
Perceived control - some participants were shown a switch and told they could stop the noise by pressing it, others were not
Procedure
Participants would be asked to complete these tasks while listening to specially prepared recordings that would last for 25 minutes
After hearing the noises for 25 minutes participants were given 2 tasks to do in scilence:
Correct the spelling, punctuation and grammar for a passage (this design was called performance)
Trace over the lines of a shape without tracing over the same line twice or lifting the pencil off the paper (some of the shapes were impossible to trace correctly - this was designed to test frustration)
Results
The strongest effect on participants performance (correcting the spelling task) came from:
Noise being unpredictable
Perceiving to the noise as something they couldn't control