Making human resource decisions

• Centralised organisation 


  > decision made by senior managers

  Advantages

  > Consistent with their products

  Disadvantage

  > products don't reflect needs in specific areas
• Decentralised organisation


  decisions making spread out to include more junior managers in hierarchy

  Advantages

  > Reflect customer needs

  > motivate staff

  > Trained to take on senior roles

  Drawbacks

  > More difficult to ensure efficiency

  > More difficult to control costs
• Hierarchal 


  > many layers of management

  > long chain of command

  > managers have barrow span of control

  Advantages

  > motivation- career paths and promotion routes

  > Communication- efficient in department

  Disadvantages

  > Communication barriers- miscommunicated

  > High costs- to fill manager roles
• Flat 


  > only a few layers > Wide span of control

  > Short chain of command

  Advantages:

  > Communication- fewer layers

  > Cost efficiency

  Disadvantages

  > Role confusion- less clear defined roles

  > Management overload- reduce ability to provide support and supervision
• Hey jobs and responsibilities

  • Directors- people at the top, make business decisions
  • Senior managers- highest level of manager handle day to day operational decisions
  • Supervisors- manage a team of employees
  • Operational staff- complete tasks to fulfil purpose of business
  • Supprt stadd- assist with daily operations
• Person specification 


  > A person specification is a document created by a business that wants to fill a vacancy

  > type of person the business wants to hire

  > split into essential and desirable
• Job description 


  > Document that outlines the duties required for the job
• Application form


  > Potential employees

  > Series of question for employees to answer
• CV


  > Document applicants complete and submit alongside job application
• Internal recruitment 


  > internal job adverts

  Advantages

  > quick process

  > Cheaper

  > Applicants already know and have previous experience

  Disadvantage

  > Small pool of applicants

  > may not be experienced for the role

  > lack of fresh ideas
• External recruitment


  Advantages

  > New ideas to the business

  > Fresh motivation and skills

  > large pool of potential applicants

  Disadvantage

  > expensive
• Formal training

  • taken away from day to day activities
  • training course, apprenticeship, graduate scheme
  • or in workplace, online courses, workshops
• Informal training

  • less structured
  • on the job
• Self learning
• Ongoing

  • continuously throughout job
• target setting and performance reviews

  • ensure employees know how they are performing and how they can improve
  • Sets goals and objectives to reach next level
• Why business train and develop employees

  Motivation

  > feel valued

  > reach full potential

  Retention

  > Keeping employees and their skills
• Motivation 


  Attracting employees

  retaining employees

  > keep skills and experience

  > saves time and money

  Productivity

  > revenue

  >profit
• Financial methods of motivation

  • Remuneration- money employees are paid
  • Bonuses
  • Commission- paid on top of normal wage
  • promotions
  • Fringe benefit- company cars etc
• Non financial methods of motivation

  • Job rotation- variety not bored, different roles or duties
  • Job enrichment- providing wider range of tasks
  • Autonomy- make their own decisions