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unit 2
Quality management
Kaizen
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chet singh
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Cards (5)
what does kaizen mean
continuous
improvement
How does kaizen work
Constantly introducing
small
incremental changes in a
business
in order to improve
quality
What does this approach assume?
employees are the best people to
identify
room for
improvement
- they see processes in
action
all the time
What’s an advantage of ideas coming from the workers
They are
less
likely to be radically different and therefore easier to
implement
How
might
kaizen improve employee productivity
Work
more
effectively
and take more pride in
work