Expand offerings (innovation to avoid last stage of product cycle)
Product Classification
Tangible - can touch (goods)
Intangible - cannot touch (service)
Management
Planning
Organizing
Staffing
Coordinating
Directing
Elements of Marketing (marketing mix)
Product
Price
Promotion
Place
People - employee
Process
Physical evidence - product logo, design
Stages of Product Manager
Vision development - whats your vision
Market research and customer understanding - targeting the 4 target market segmentation
Psychological mind analysis
Behavioral attitude of your customers upon purchasing a product
Geographic location (might produce a product that is not necessity) ex: winter clothes but in tropical country. Combination of location and age
Understanding consumers thru market research
Strategy development - deeper analyzation (gap analysis) ex: swot analysis
Execution and Testing
Marketing and Sales
Tracking product metrics - checking the market share could also a tracking metrics
Importance of Product Management
Helps in gauging the changing needs of customers
How to become a product manager
1. Learn product management fundamentals - learning how to manage a products thru research
2. Know your direct and indirect competitors
3. Get familiar with the product management process
4. Study your line of business and industry line of your business (hotel, bank)
5. Develop your own project5 to build product skills prototype
6. Create a portfolio of project to showcase your work - brochures
Product management
Products desire (consumers willingness to buy)
Techniques on generating products idea
Brainstorming
Consulting customers council
Tapping the power of mind mapping - mapping uses a visual framework (venn diagram)
Market Segmentation consist 5 steps
1. Group potential buyers into segments
2. Group products into categories (ex. Categorizing the products specs)
3. Develop market product grid and estimate market sizes - allocating the market size
4. Select target markets
5. Take marketing actions to reach target markets - identifying your actions to reach your specific target market
Market Segmentation Process
Psychographic - lifestyle, social status, value and attitude, activities, interest, and opinions (AIO), (mind or concept of a customers to purchase a product)
Behavioral - purchasing behavior
Demographic - age, gender, ethnicity, level of education, occupation, income bracket, family structure (middle class)
Geographic - checking timezone, cultural, language, climate and season, location
Steps in Market Segmentation Process
1. Identifying market segment
2. Develop profile for each segment
3. Evaluate market segment
4. Select best market segment
5. Develop a positioning strategies
6. Focus on marketing program
Question to ask in selecting great products and services
What does the product achieve, avoid or preserve for the customer?
How does the product improve your customer's life or work?
What kind of customers will you be selling the product to?
Do you personally like the customers who'll be buying this product or services?
Business Care
Is made on the product level and gives the reasons creating or modifying a particular product or solution is a good idea for the company for strategic and profitably reasons
A typical Business Case Outline
Executive Summary
Problem and Opportunity
Market Landscape
Competitive Landscape
Financial and Impact Analysis
Risk Analysis
Assumptions
Open Issues
Conclusions and Recommendations
Product Roadmaps
Can mean the difference between success and failure when delivering and marketing products
Product Management professional
Is responsible for the overall success of your product, it is important that you create a product roadmap that is compelling, can drive the strategy for your company and development efforts and can provide your partners, press, analyst and customers with a clear idea of where you are headed
Types of Roadmaps
Market and Strategy
Visionary
Technology roadmaps
Platforms roadmaps
Product (Internal & External)
Product
Anything that can be offered to a market to satisfy a want or a need, including physical goods, services, experiences, events, persons, places, properties, organizations, information, and physical ideas
Product Mix
Another name as Product Assortment, refers to a number of products that a company offers to its customers
Product Levels: The Customer-Value Hierarchy
Core benefit
Basic Product
Expected product
Augmented product
Potential product
Product Classification
Nondurable goods
Durable goods
Services
Consumer - Goods Classification
Convenience goods
Shopping goods
Specialty goods
Unsought goods
Industrial - Goods Classification
Materials & Parts
Capital items
Supplies & Business services
Materials & Parts
Raw Materials - Farm products, Natural products
Manufactured Materials and Parts - Component materials, Component parts
Capital Items
Installations
Equipment
Supplies and Business Services
Maintenance and repair items
Operating supplies
Business services
Product Differentiation
Form products vary in size, shape, or physical structure
Features products can offer diverse features beyond their basic function
Maintenance and repair items
paint
nails
brooms
Operating supplies
lubricants
coal
writing paper
pencils
Supplies like convenience goods
Bought easily and regularly
Prioritizing price and service due to standardized suppliers and low brand preference
Business services
Maintenance and repair (e.g., window cleaning, copier repair)