fuchs (2014): participatory culture = involvement of users, audiences, consumers and fans in creation of culture and content
shirky (2011): audiences sharing content on social media makes society more democratic
- global social media => 'wiring of humanity' and free time has become shared global resource, used to interact with social media
jenkins (2008): participatory culture => new forms of community, those involved feel connected as they care about what people think about what they've created
- globalisation of pop/participatory culture enhanced by social media
- audiences able to critique content
- empowers consumers e.g. fans of cancelled TV shows lobby for return, e.g. BBC won't use AI to promote dr who after outrage from fans (march 2024)