The process of bringing together physical, financial, and human resources and developing a productive relationship across them for achievement of your goals
Organization
A collection of people working together under a division of labor and a hierarchy of authority to achieve a common goal
Division of labor
Assigning different tasks to different people in the organization's different work units
Specialization
When factors of production perform tasks that they can do more efficiently than others
Types of organizational structures
Hierarchal
Horizontal/Flat
Functional
Divisional
Matrix
Organizational structure
The systematic arrangement of human resources in an organization so as to achieve common business objectives
Hierarchal organizational structure
The pyramid-shaped organizational chart, the most common type where the chain of command goes from the top down and each employee has a supervisor
Horizontal/Flat organizational structure
An organizational chart type mostly adopted by small companies and start-ups in their early stage, where the organization is departmentalized into smaller work units
Functional organizational structure
Creates a fixed set of departments based on certain functions like HR, finance, marketing, production, etc. allowing employees to focus on a particular functional role
Divisional organizational structure
Has divisions corresponding to either products or geographies, with the main advantage being independent operational flow where failure of one company does not threaten the others
Matrix organizational structure
A combination of divisional and functional structures, with two chains of command where project team members have two bosses or managers
Classification of organization theory
Traditional
Modern
Traditional theory - Simple theory
Has few departments, wide span of control, centralized authority, and little formalization of work
Traditional theory - Functional theory
Groups together similar or related specialties, utilizing functional departmentalization across the entire organization
Traditional theory - Divisional theory
Made up of separate business divisions or units, with the parent corporation acting as overseer to coordinate and control the different divisions
Modern theory - Teamdesign
The entire organization is made up of work groups or teams, with advantages including empowerment of team members and reduced barriers among functional areas
Staffing
The Human Resource function of identifying, attracting, hiring, and retaining people with the necessary qualifications to fill the responsibilities of current and future jobs in the organization
Objectives of staffing
To procure the right type of personnel for the right jobs
To train and develop human resources
To mold effectively the human resources and motivate them for higher performance
To establish desirable working relationship between employers and employees and between groups of employees
Staffing/hiring process
1. Determining a need (job analysis)
2. Application search and selection (recruitment, screening and selection, interviews)
3. Decision-making
4. Adaptation to the workplace
5. Orientation
Recruitment
A set of activities designed to attract qualified applicants for job position vacancies in an organization
Recruitment methods
External (advertisements, unsolicited applications, internet recruiting, employee referrals, educational institutions, public and private employment agencies)
Internal (promotions or employees already in the organization)
Selection
The process of choosing the individuals who have the required qualifications to fill the present and expected job opening
Selection process
1. Establishing the selection criteria (skills, job specification)
2. Screening and interviews
3. Decision-making
Training and development
Learning given by organizations to its employees that concentrates on short-term job performance and acquisition or improvement of job-related skills
Compensation/wages
Performance evaluation
Types of compensation
Direct (salaries, incentive pays, bonuses, commissions)
Indirect (benefits like travel, educational, health)
Non-financial (recognition programs, rewarding jobs, work environment, work hours)
Pay equity
Fairness in compensation, related to the Equity Theory of motivation focusing on employees' response to the pay they receive
Expectancy theory
A motivation theory that predicts employees are motivated to work well due to the attractiveness of the rewards or benefits they may receive
Bases for compensation
Piecework
Hourly
Daily
Weekly
Monthly
Purposes of performance evaluation
Administrative (basis for compensation, promotions, transfers, terminations)
Developmental (identifying training and developmental needs)
Non-monetary (recognition, rewarding jobs, work environment)
Monetary rewards
Pay/Salary
Benefits
Incentives
Executive Pay
Pay/Salary
Financial remuneration given in exchange for work performance that will help the organization attain its goals
Benefits
Indirect forms of compensation given to employees/workers to improve the quality of their work and personal lives
Incentives
Rewards that are based upon pay-for-performance philosophy
Incentives
Bonuses
Merit pay
Sales incentives
Executive Pay
A compensation package for executives of organizations which consists of five components: basic salary, bonuses, stock plans, benefits, and perquisites
Nonmonetary Rewards
Award
Praise
Award
A nonmonetary reward that may be given to individual employees or groups/teams for meritorious service or outstanding performance