Statutory Remedies

• What are statutory remedies under

  Consumer Rights Act 2015
• Sale of goods - S.20


  right to reject goods within 30 days, 14 days for a refund, traders must bare any costs, no inconvenience to C
• Sale of goods - S.23 


  right to repair or replace, trader bares any cost, trader can only have one attempt at this
• Sale of goods - S.24


  right to price reduction/full refund. If s.23 is unsuccessful then consumer has the right for a price reduction which can potentially amount to a full refund
• Supply of goods - S.55


  right to repeat performance. trader must bare any costs
• Supply of goods - S.56


  right for a price reduction/full refund. if S.55 is unsuccessful claimant can ask for a price reduction or even a full refund
• What are remedies


  order of the court for someone who has suffered loss due to breach

  aim is to put the C in a position as if the contract was properly performed

  3 Types: statutory (CRA2015), legal (damages) and equitable (injunctions and specific performance)