Chapter 10

• Email


  A very popular form of communication between people
• Laws companies and individuals have to follow when using email

  • Ensuring emails don't have false or misleading subject lines
  • Organizations must include valid possible addresses
  • Organizations must ensure privacy policies are clear and that subscribers are made aware of such policies
• Netiquette


  The need to respect other users when posting conversation online
• Netiquette rules


  • Don't be abusive
  • Don't send spam
  • Don't use capital letters when commenting (it means you're shouting)
  • Don't plagiarize
  • Don't use too many emojis as they might annoy the reader
• Email interface


  You can search for email keywords like contacts, attach files, input email addresses of contacts, forward and reply to incoming emails
• Spam


  The same email sent to a large number of people that didn't ask for it, containing advertisements or unwanted services
• Reasons why spam needs to be prevented


  • It clogs up your inbox
  • It takes a lot of time to delete
  • It can be used to spread computer viruses
  • It slows down the internet or other networks
  • It can expose you to inappropriate messages or images
• Ways to prevent spam

  • Always check the privacy policies
  • Change your password every now and then (e.g. every 6 months)
  • Avoid publishing your email addresses online
  • Use spam filters
  • Use strong passwords
• Internet


  A private network used by organizations
• World Wide Web


  An information sharing model built on top of the internet
• Internet terms


  • HTTP
  • Hyperlink
  • HTTPS
  • ISP
  • FTP
  • URL
• Search engine


  Application software installed on a server company's data center that you can use via your web browser to search and access information on the internet
• Web browser

  Application software installed on a computer that provides a graphical user interface for accessing the internet
• Web address structure


  HTTP helps you connect to the web browser, www helps you connect to the world wide web, then you have the username or name of the server, the domain name, and the top-level domain (e.g. .com)
• Blog


  Online diaries or journals usually with just one author, entries in reverse chronological order, personal, readers can comment but not edit
• Wiki


  Web page that can be viewed and modified by anyone with a web browser, has many authors, structure determined by context, users can edit, has internal and external links
• Social networking sites


  Online communities of people who communicate about a particular subject or interest, or just make friends
• Advantages of social networking sites

  • Easy to keep immediate contact
  • Easy to communicate with many friends at the same time
  • Can search for people you've lost contact with
  • Easy to arrange meetings and visits
• Disadvantages of social networking sites

  • Can be used to spread gossip, rumors or lies
  • Can be used for online bullying
  • Can invade your privacy
  • Personal data can be given out which may put you in danger
• Advantages of using the internet as a source of information

  • Information is more up-to-date than printed material
  • Quick to search for information as it is available on your home computer and mobile devices
  • Can easily obtain information from other parts of the world
• Disadvantages of using the internet as a source of information

  • The information can be unreliable
  • There could be too much information to read
  • It encourages plagiarism
  • It can be dangerous because there might be inappropriate websites with inappropriate images