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Theme 1
1.3 Marketing Mix & Strategy
1.3.5 Marketing Strategy
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Roisin Kuruvilla
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The product life cycle describes the different stages a product goes through from its
conception
to its eventual
decline
in sales
stages of life cycle
development, introduction, growth,
maturity
, and
decline
Companies should tailor their
marketing strategies
and manage their cash flow to ensure
long-term profitability
and success
Development stage
focus is on
designing
and
developing
the product
business usually incurs high costs
Implication of development stage
Cash flow is usually
negative
as company is
investing
heavily in product without generating revenue
marketing strategy - focused on creating
awareness
and generating
interest
in product
Introduction
stage
when the product is launched
slow sales
growth as product is new &
unknown
to most consumers
Implication of introduction satge
Cash flow is usually
negative
- high costs for promotion,
advertising
& distribution
Marketing- focused on creating
awareness
and generating
interest
Growth
stage
sales
begin to
increase
rapidly
focus shifts to building market share and increasing production to
meet the growing demand
Implication of growth stage
Cash flow turns
positive
as sales revenue
increases
and costs are spread out over larger volume of production
marketing -
differentiate
the product from competitors & build brand
loyalty
Maturity
Stage
slowing
sales growth as the product reaches its
peak
in terms of market penetration
Implications of maturity stage
Cash flow -
positive
as sales revenue increases & costs
reduced
by eos and efficient production processes
marketing -
maintain market
share
& increase
profitability
by cutting costs & finding new markets
Decline
stage
sales begin to
decline
as the product becomes
obsolete
or is replaced by newer products
focus shifts to
managing
the product's decline and
reducing
costs
Implications of decline stage
Cash flow
turns negative as
sales revenue
declines & costs associated with the product's decline increase
marketing - involve discontinuing the product,
reducing its price to clear inventory
, or finding new uses for the product
Product related extension strategies
Involves
changing
or modifying the product to make it more
appealing
to customers
Product
improvements new features added
Line
extensions e.g. Coca-Cola introduced
Diet Coke
and Coke Zero as line extensions
Repositioning
Promotion related extension strategies
changing the
marketing
and
promotion
of the product to extend its life cycle
Changes to
advertising
Price promotions -
discount prices
significantly boost sales
Sales promotions
-
loyalty program
where customers earn a free drink for every six consumed
Boston
Matrix is a tool used by businesses to
analyse
their product portfolio and make strategic decisions about each product
The matrix classifies products into
four
categories based on their market share and the
market growth rate
Cash Cow
Problem Child/Question Mark
Star
Dog
Cash cow
products with a
high
market share in a
mature
market
Implication of cash cow
positive
cash flow but
low
growth potential
invests
minimal
resources in cash cows as they are seen as
stable
sources of income
Marketing
- focus on maintaining market share &
profitability
valuable
assets
& can be used to fund the development of new
products
Problem child/ question mark
low
market share in a
high-growth
market
products have potential to become
stars
if company invests in their
development
implications of problem child/ question mark
negative
cash flow as businesses invest in problem child products to increase their market share and turn them into
stars
If investment doesn't result in growing, the business may
discontinue
the product
Marketing- increasing their
market share
and
brand
recognition
Star
high
market share in a
high-growth
market
invests in
stars
to maintain or
increase
their market share
Implication of stars
generate significant
positive
cash flow and have the potential for continued
growth
Marketing-
building brand recognition, increasing market share, and maintaining
profitability
valuable assets and the business should focus on
maximising
their potential
Dog products have a
low
market share in a
low-growth
market
Implications of Dog
generate little
revenue
and have no
growth potential
often move
away
(divest) from these
Marketing-
minimal or zero
marketing strategy in mass market
focus on building brand
awareness
and appealing to a broad
audience
advertising done on
T.V
,
radio
& print ads
messages are simple and goal is to create a strong brand identity that
resonates
with a large segment of the
population
Marketing Strategy in
niche
market
Marketing
focus on targeting a specific segment of the
population
& building relationships with them
advertising
is more targeted & may use
social media
messages
- detailed and include technical information that's relevant to specific needs of
target market
Marketing strategy in B2B
Focuses on
selling
products to other businesses
emphasis on building
relationships
with other
businesses
& how your product can help them be more successful
Advertising
- case
studies
that demonstrate your value
messages - more
technical
and focus on
features
and benefits relevant to other businesses
marketing strategy in
B2C
focuses on
selling
products/services directly to
consumers
marketing - emphasis on
building brand loyalty &
creating
positive customer experience
Advertising - social media or influencers
messages -more
emotional &
focus on the
lifestyle benefits
Customer
loyalty
drives repeat purchases which helps the firm to reduce
marketing costs
when launching new products
Brand Loyalty - Customer Service
positive
customer service experience =
more likely
to return and recommend the business to others
Brand Loyalty
- Loyalty Cards
offer
rewards
or
discounts
for frequent purchases
repeat
purchases
Brand Loyalty
- Saver schemes
offer discounts or special
pricing
for customers who
save
money with them
helps customers
gradually
save up some money that can be used at periods when food bills are usually
higher