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Chapter 3
Task and general
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Created by
Lesego Vilakazi
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Cards (29)
.com
Indicates a website or
online
resource
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me Research Fe
France.
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GAGE
Affects The
external environment
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External environment
Includes all the outside elements that affect the
organisation
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Types of external environment
General
environment
Task
environment
Organisational
ecosystem
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General environment
Affects organisations
indirectly
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Task environment
Sectors that conduct
transactions
with the organisation
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Organisational ecosystem
Formed by the
interaction
among a community of organisations in the
environment
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Internal environment
Elements within the
organization
boundaries
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Dimensions of the general environment
Technological
Natural
Socio-Cultural
Economic
Legal Political
International
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Elements of the task environment
Customers
Competitors
Suppliers
Labour market
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Technological dimension
Includes
IT systems infrastructure
,
broadband Internet
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Socio-Cultural dimension
Includes
population
demographics,
education
system, health/nutrition values
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Economic
dimension
Includes overall
health
of economy, income levels,
unemployment
rate
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Legal-Political
dimension
Includes laws,
regulations
,
business
forms, political trends
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Natural dimension
Includes plants,
animals
,
rocks
, resources like air, water, climate
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International dimension
Includes events originating in foreign countries,
competitors
, customers,
suppliers
from other countries
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Customers
Those people and organisations that
acquire goods
or
services
from the organisation
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Competitors
Organizations in the same industry that provide
goods
and services to the same type of
customers
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Suppliers
Provide
raw materials
that the organisation uses to produce its
output
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Labour market
Represents people in the environment who can be hired to work for the
organisation
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Environmental uncertainty
Managers do not have sufficient information about environmental factors to understand and
predict
environmental
needs
and changes
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Strategic
issues
Events or forces either
inside
or outside an organisation that are likely to alter its ability to achieve its
objectives
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Strategic issue strategies
1.
Boundary
spanning
2.
Interorganizational
roles
3.
Mergers
and
joint
ventures
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Boundary spanning roles
Link to and co-ordinate the organisation with key elements in the external environment, detect and process information about
changes
in the environment, represent the organisation's
interests
to the environment
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Interorganizational partnerships
Reduce boundaries
and
increase collaboration
with other organisations
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Mergers
When
two
or more organizations combine to become
one
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Joint ventures
A
strategic alliance
or programme creating a legal business entity by
two
or more organisations
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Internal
environment
Includes
corporate culture
,
production technology
, organisational structure, physical facilities
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