1 - operation

• What is job production ?

  one off specialised production. Tailor made products that meets specific customer requirements
• What are the negatives to job production?

  highly skilled workers are needed and they are expensive

  you need different tools for different jobs
• What are the positives the job production?

  you can sell products for a premium price

  higher customer satisfaction
• batch production is when products are made in batches/stages and then assembled
• What is a positive to batch production ?

  it is much quicker than job production
• what are the negatives of batch production?

  losing out on profit during downtime, when the machines are changed over

  storage space needed for parts
• flow production is continuous production, usually mass production
• with flow production, wages are low and only unskilled workers are needed as flow production is machine reliant
• what are the negatives of flow production?

  it is demotivating for workers

  machine repairs are expensive
• quality is the standard of something as measured against other things of a similar kind
• consumer law states that goods and services must be:

  fit for purpose, as described, satisfactory quality
• quality control is checking quality at the end of production. quality assurance is checking quality all the way through
• how does consumer law affect businesses?

  it forces them to focus on quality rather than profit.