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Resource management
Quality management
others quality
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Cards (7)
High quality product
Can
increase
profits
Quality
Meeting or exceeding consumer
expectations
of what a product should do
Businesses where quality is more important
Competitive
market
Produces high-priced,
luxury
items
Business focused on improving quality
Can
reduce
costs
Can
increase
revenue
Ways quality can reduce costs
Less raw
material
and worker/machinery time used for mistakes
Fewer complaints and
refunds
Ways quality can increase revenue
Quality can function as a
unique
selling point
High quality products improve image and
reputation
Quality associated with
consistency
Being known for producing
good
quality products can give a firm a
competitive
advantage