E1 WRONG LIST

• Different organisational structures

  1. Functional - These are grouped by specialism and expertise are pooled
  2. geographical
  3. Matrix Structure - This is where a functional system mixes with a project team. Links to adhocracy seen in Mintzberg
• Virtual companies


  These are separate companies which have been given tasks by a company (Outsourced).
• Types of benchmarking

  1. Internal - Compare against best in industry
  2. Competitive - Compare against the best elsewhere in the industry
  3. Inter-Industry - Compare against other industries
• Agency problem

  This is when someone makes decisions for another person in their own interest instead of helping the main person
• Types of Knowledge work systems

  This is a type of system that creates and integrates new knowledge into company

  1. Computer aided Design (CAD)
  2. Computer aided manufacturing (CAM)
  3. Specialised financial software that analyses trading situations
• Push marketing


  This is when marketing is pushed directly to you
• Pull marketing


  This is marketing which is not directly at you but entices you
• when to use expert systems

  1. The problem is reasonably defined
  2. The expert can be told the rules so it can work it out
  3. The problem cant be solved via traditional methods
  4. The investment in expert is cost justified
• What led company structure to become segregated?

  Shared service centres caused segregation in the finance function as some parts of the finance function were run separately.
• What led to finance function becoming diamond shaped?

  Automation eroded the base of the traditional triangular hierarchy of the finance function because fewer staff are required at lower levels. This created the diamond shape of the finance function.
• 4 levels of training

  1. Reaction
  2. Learning
  3. Behaviour
  4. Results
• ANSOFF MATRIX - MARKET PENETRATION

  This is an existing product in an existing market. SO increasing sales in an established market with established product
• ANSOFF MATRIX - Market development

  An existing product in a new market
• ANSOFF MARKET - Product development

  New product in existing market
• ANSOFF MARKET - Diversification

  New product, new market
• Appraisal techniques

  1. Overall - narrative written judgement from managers
  2. guided - assessor given guidance on what to write about
  3. Grading
  4. objective grading
• BCG MARKET - harvest, divest etc

  1. Question mark (Problem child) - You have small market share in high growth market. if its going well, consider building
  2. Dog - Low market share low growth divest if strong cash flow else, harvest
  3. Cash cow - you have high share in low growth market. if position strong, hold. else harvest.
  4. Star - you have high share high growth so maintain