CHAPTER 6

• A key tool to successful operational management is the understanding and proper use of statistical information.
• internal security incident reports - are used to determine security weaknesses and problem areas, as well as to select crime countermeasures, calibrate countermeasure effectiveness, and consider future budget needs.
•  Planning For Future Security Needs - Statistics are most often used within a security organization to assist in the planning for future security requirements.
• The use of employee questionnaires may bring to light a number of crimes and security incidents that would otherwise go unreported and will shed new light on security issues from an employee’s perspective.
• Security reports - also assist in measuring the extent of internal crime. This may be passive (all security reports are analysed for elements of internal crime) or active (security reports contain fields that address internal crime methods specifically).
• Industry research - specifically in the retail industry, also assists in determining the degree of internal crime. Although this information is not site specific, it does help the Security Manager understand the contributing factors of internal crime.
• External Statistical Analysis - Analysis of external crime data has many uses, including the discovery of specific security problems; selection of countermeasures; justification of budget requests; and evaluation of security programs, policies, and procedures.
• Industry standards - Among these, the primary sources are security reports and law enforcement data.