TRAINING AND DEVELOPEMENT

• Objectives of Training and development

  • Health and safety
  • Equality and Diversity
  • Staff Management
  • Soft Skills
• Training


  Short-term, specific, task oriented, and aims at improving current job performance
• Training is the most important cost for most employers
• Development


  Long-term, broad, growth-oriented and aims at preparing employees for future roles and personal growth
• Training needs analysis


  1. Data collection (survey; observation; questionnaire)

  2. Justify the investment for training

  3. Identify WHO needs training

  4. Identify WHAT kind of training is needed
• Training design


  1. Rely on clear training objectives

  2. Effective training designs

  3. Reflect on the learners

  4. Transfer the training from class to workplace
• Training delivery


  1. Training plan can be upset by poor implementation

  2. Rely on the training delivery method

  3. Rely on the choice of trainer
• Training evaluation


  1. Determine the effectiveness of the training program

  2. Determine whether the goals or objectives were met
• Training categories

  • Require and regular training
  • Job/Technical Training
  • Developmental and career training
  • Interpersonal and problem-solving training
• No post training follow up - no reinforcement; to know if the content of the training is effective