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• Critical Incident Appraisal


  Focuses the rater's attention on critical or key behaviors that make the difference between doing a job effectively and doing it ineffectively
• Critical Incident Appraisal


  Appraiser writes down anecdotes describing employee actions that were especially effective or ineffective
• Behavior-based appraisal


  • More valid than trait-based appraisals because it is clearly more job related
• Critical Incident (Behavior-based appraisal) sample


  • Brought order to a volatile situation by calmly discussing options with an armed suspect during a hostage situation, which resulted in all hostages being released, and the suspect being apprehended without injury to any individual
• Graphic Rating Scale Appraisal


  Performance appraisal method that lists traits and a range of performance for each
• Factors that can be assessed using Graphic Rating Scale


  • Quantity and quality of work
  • Job knowledge
  • Cooperation
  • Loyalty
  • Dependability
  • Attendance
  • Honesty
  • Integrity
  • Attitudes
  • Initiative
• Forced-choice appraisal


  Performance evaluation in which the rater must choose between two specific statements about an employee's work behavior
• Forced-choice appraisal sample


  • Would you rather go to a party with a group of friends or attend a lecture by a well-known political figure?
  • Keeps up with the schedule identified in the syllabus
  • Lectures with confidence
  • Keeps interest and attention of class
  • Demonstrates how concepts are practically applied in today's organizations
  • Allows students the opportunity to learn concepts on their own
• Behaviorally Anchored Rating Scales (BARS)


  Performance appraisal technique that generates critical incidents and develops behavioral dimensions of performance. The evaluator appraises behaviors rather than traits.
• Behaviorally Anchored Rating Scales (BARS)


  • The appraiser rates the employees based on items along a continuum, but the points are examples of actual behavior on the given job rather than general descriptions or traits
  • Specify definite, observable, and measurable job behavior