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S4 EVALUATING LEARNING AND DEVELOPMENT PROGRAM
OUTCOMES USED IN THE EVALUATION OF LDIS
FIVE CATEGORIES OF LDI OUTCOMES:
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the participants' initial response or feedback to the training program.
Reaction
the knowledge, skills, and understanding that participants acquire during the training.
Learning
or
Cognitive
the changes in behavior or the development of new skills resulting from the training.
Behavior
and
Skill-based
-
the outcomes or changes that occur in the organization as a result of the training.
Results
the financial benefits gained by the organization as a result of the training compared to the cost of the program.
Return on
investment
(
ROI
)