Uses data to drive decisions<|>Provides valuable insights to decision-makers<|>Recommends a solution to a business problem
Data
Facts & statistics collected together for reference or analysis<|>A set of values of qualitative & quantitative variables<|>Pieces of data are individual pieces of information<|>Data is collected by a huge range of organisations & institutions<|>Data can be visualised using graphs, images or other analysis tools
Analytics provide insights into data
The era of big data
Transactions: 150 million per day, 1667 per second
Total Tweets: 500 million per day, 350,000 per minute, 6,000 per second
From DATA to DECISIONS
1. Data
2. Information
3. Insight
4. Decision
Business analytics is the process of analysing and using data to make smarter business decisions
Generally there are three dimensions to big data: volume, variety, velocity and veracity
Business analytics categories
Prescriptive<|>Predictive<|>Descriptive
Prescriptive analytics
Analytics that suggest a prescribed next step
Predictive analytics
Analytics that help you forecast future performance
Descriptive analytics
Analytics that help you to understand the state of things
Descriptive analytics
Explains what has happened within the business
Describes/summarises raw data into something meaningful
Leverages analytics to look at past data – insights into the past
Finds meaningful patterns and insights
Commonly applied to structured data
Data query
Requests for information from a database<|>Query provides description information, e.g. mean, standard deviation, % distribution<|>SQL is used to communicate with the database
Reports
Provide a historical view of the data outcomes
Data visualisation
Includes maps, tables, graphs, images<|>Dashboards are an Information Management tool to visually track, analyse & display KPI's, metrics & key data points to monitor performance
Predictive analytics
Seeks to predict the unknown
Uses forecasting techniques to predict the future
Estimates the likelihood of a future outcome (based on probabilities)
Provides actionable insights based on data
Combines historical data to identify future patterns
Can identify any risks or opportunities for the future
Forecasting
Technique used in predictive analytics
Data mining
Technique used in predictive analytics
Prescriptive analytics
Allows users to prescribe a number of different possible actions toward a solution
These actions are all about providing advice on what will happen, and why
Suggests the best decision for business in the present
Quantify the effect of future decisions, before they are made
Programming
Technique used in prescriptive analytics
Optimisation
Technique used in prescriptive analytics
IT Infrastructure
Includes all the hardware, software, support staff
Manages all the systems that enable data storage, collection, analytics
Corporate culture
Must be compatible with business analytics
Companies that don't change or rely on intuition rather than evidence will find it difficult to incorporate business analytics
A company's sales volume
Rises or falls depending on its advertising expenditure
The manager should use PREDICTIVE ANALYTICS to estimate the sales expected next year for the planned level of advertising
Business analytics can be subdivided into three general categories: descriptive, predictive and prescriptive
Two aspects of business that are ancillary to business analytics, but nevertheless crucial to its success: its IT infrastructure and its culture
Data measurements
The evaluation of a feature (e.g. height, weight, intelligence, age, etc)
Variables (data items)
Characteristics, numbers or quantities that can be measured (e.g. age, gender, country of birth, income, class grades, etc)
Numerical variables
Discrete: Whole numbers (counts)
Continuous: May contain any value within some range
Categorical variables
Nominal: Qualitative, no natural order
Ordinal: Qualitative, ordered
Numerical variables
AGE - INCOME
NUMBER OF CHILDREN
Categorical variables
NAME
SEX - MARITAL STATUS - SMOKING
Descriptive statistics
Summaries statistical information<|>Techniques include: Frequency distributions, Percentage distributions, Cumulative distributions<|>Searches for patterns or common themes in the data distributions
Numeric variables can be continuous and discrete
Descriptive statistics
Helps describe, show or summarize data in a meaningful way<|>Very important because raw data is hard to visualise