OBSERVATION METHOD

    Cards (3)

    • based on analysis of job in order to observe and make records of behaviors/ events/ activities/ tasks/ duties when something is happening
      Direct observation
      • applicable to describe manual and repeated manufacturing jobs, ex., the jobs of assembly-line. - Such analysis on work methods consists:
      Work methods analysis
    • discovers behaviors towards working which can help classify performance into good and bad level
      Critical Incident Technique (CIT model)
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