The poem 'Please Hold' is written in 2 Heterometric Stanzas (1 long, 1 tercet), the isolation of the tercet can also symbolize the speaker's sense of isolation and finality, after being entangled in the impersonal, mechanical process, the speaker is left alone with their thoughts, encapsulated in the brief, solitary tercet - This structural choice highlights the poem's themes of alienation and the disconnection fostered by technology