Demarcation point (demarc): terminology used with lease lines and telephone equipment.
Today, with many other connectivity options such as broadband cable and fiber to the premises, the demarc has become the equipment that hands off service to the customer.
The technician will disconnect the rest of your network and test basic Internet connectivity.
Most problems can even be diagnosed from the home office of the provider, since all of the equipment has built-in diagnostics to reduce the number of technicians dispatched.
Leased lines like T1s and Integrated ServicesDigital Network (ISDN) lines have a mechanical jack called an RJ-48X (registered jack) at the patch panel.
When the RJ-48 is removed, a shorting block bridges the connection to create a loopback.
These mechanical jacks have largely been replaced with a device called a smart jack.