MANAGING CONFLICT

• Dominating (forcing) 


  a conflict resolution strategy of persisting in a conflict until one party attains personal goals at the expense of the other’s
• Accommodation 


  a conflict resolution strategy of making a sacrifice to resolve a conflict
• Compromise 


  a conflict resolution strategy in which both parties give up some part of their goals
• Collaboration 


  a conflict resolution strategy in which the parties cooperate to reach a solution that satisfies both
• Avoidance 


  withdrawing from or avoiding a conflict situation
• Superordinate


  goal a goal that two conflicting parties are willing to work to attain