Quiz 1: Natures, Elements, & Barriers of Communication

• Communication


  The sending and receiving of information
• Communication (Latin origin)

  From the Latin word “communis” meaning “working together”
• Nature of Communication

  • Dynamic
  • Involves communicators
  • Systemic
  • Irreversible
  • Proactive
  • Symbolic
• Communication is a process that involves sending and receiving messages through verbal and non-verbal methods
• Communication is a two-way means of communicating information in the form of thoughts, opinions, and ideas between two or more individuals with the purpose of building an understanding
• Process of Communication

  Sender → Encoding → Transmission (Channel) → Decoding → Receiver → Feedback
• Miscommunication


  Failure to make thoughts, feelings, and/or ideas known to others clearly and concisely
• Miscommunication is caused by barriers in the communication process
• Communication Barriers


  Inferences or obstacles which affect the transaction of ideas or information but also the understanding and acceptance of it.
• Kinds of Communication Barriers

  • Sender Oriented Barriers
  • Receiver Oriented Barriers
  • Channel Oriented Barriers
• Types of Communication Barriers

  • Semantic Barrier
  • Emotional Barrier
  • Perceptual Barrier
  • Physiological Barrier
  • Cultural Barrier
  • Physical Barrier
• Semantic Barrier


  Language barrier involving words
• Denotative Barrier


  Refers to the actual meaning of words
• Connotative Barrier


  Refers to the associations people have with words
• Examples of Semantic Barrier

  • Use of idioms
  • Misunderstood words
  • Lack of information
  • Non-native speakers
  • Missed or misinterpreted words
• Emotional Barrier


  Negative feelings that interfere with your ability to communicate confidently and constructively
• Examples of Emotional Barrier

  • Angriness
  • Sadness
  • Joyness
• Perceptual Barrier


  Mental blocks that influence perceptions about specific people
• Physiological Barrier


  Related to limitations of the human body and mind
• Examples of Physiological Barrier

  • Speech impairments
  • Hearing impairments
  • Poor memory
  • Short attention span
• Cultural Barrier


  Happens between two different cultural backgrounds
• Example of Cultural Barrier


  • Singaporeans have a high sense of body odor, making it hard for tourists like Filipinos to socialize and interact with them
• Physical Barrier


  A physical factor which acts as a distraction to hinder the flow of communication
• Examples of Physical Barrier

  • Architecture
  • Time
  • Distance
  • Noise
  • Environment
  • Technical disturbances
• Elements of Communication

  1. Sender - the source of information.
  2. Message - the emotion to convey; the information to be shared.
  3. Encoding - the speaker will think of a way or channel to share their message.
  4. Channel - where the communication will flow.
  5. Decoding - done by the receiver; understanding the message.
  6. Receiver - the recipient of the message.
  7. Feedback - the response or reaction coming from the receiver.
  8. Context - the surroundings on where the communication took place.
  9. Barrier - factors that affect the flow of communication.