Human Resources Management

• Human Resources management

  Refers to the effective management of the formal relationship between the employer and employees.

  HRM DIAGRAM
• Recruitment

  Refers to the process of finding and attracting the right quantity and quality of staff to apply for employment vacancies or anticipated vacancies.
• Recruitment

  Job analysis is a systematic study of each employees duties, tasks and work environment.

  job description refers to the written statement describing the employees duties, tasks and responsibilities associated with the job

  Job specification refers to a list of the key qualifications needed to perform a particular job in terms of education, skills and experience.
• Acquisition (HRM)

  Identifying staffing needs

  recruitment

  selection
• Development (HRM)

  Training

  development
• Maintenance (HRM)

  Monetary and non-monetary benefits
• Separation (HRM)

  Voluntary and involuntary
• Acquisition

  Refers to the process of hiring new employees including the activities of:

  PLANNING-Identifying staffing needs and performing a job analysis to determine the nature of the position.

  RECRUITMENT-Attracting people to apply for the position in the business; internally, or externally. Through word of mouth, advertising and employment agencies

  SELECTION-Choosing and hiring the most qualified people; testing and interviewing.
• Employee satisfaction and retention:

  Employees might have concerns about the new location's impact on their commute, work-life balance, or job security. Addressing these concerns can help maintain morale and reduce turnover.
• Development:

  refers to the process of improving the skills, abilities and knowledge of staff

  • Induction and training; teaching employees new skills and knowledge and helping them learn tasks associated with their job. 
• Maintenance:

  Refers to motivating employees to remain within the business.

  • Monetary (money)  benefits; rewarding employees’ efforts through financial compensation e.g pay rates. 
  • Non-monetary benefits; rewards such as conditions, fringe benefits (Extra benefits/privilege e.g company car)
• Separation:

  Refers to the employees leaving the business.

  • Voluntary-Employees leaving on their own accord; retirement, resignation. 
  • Involuntary-Employees being asked to leave; retrenchment, dismissal 
• Internal recruitment

  occurs when a business decides to appoint someone already within the business to a vacancy. 

  advantages

  • Employees are already known to the employer, so the choice may be easier. 
  • Applicants are already familiar with the business and its objectives, culture and process. 
  • Cost of advertising are reduced

  Disadvantages

  • There may be no-one suitable from within the business.
  • If there is more than one internal applicant, it can lead to conflict or jealousies between those employees. 
  • Applicants may be set in their ways and not open to new ideas
• Methods of internal recruitment

  • Intranet posting 
  • Email 
  • Promotion 
  • Word of mouth/recommendation 
  • Notice on a staff noticeboard 
  • Existing staff records/resumes 
• External recruitment

  refers to the filling of vacancies with people from outside of the business. 

  advantages

  • Wider range of applicants to choose from
  • Outside applicants may bring new ideas and fresh approaches to tasks 
  • Different qualifications/expertise 

  disadvantages

  • The applicants are all unknown, so the choice may be more difficult 
  • There are costs associated with advertising the position 
  • resent outsiders coming in
• voluntary and involuntary separation

  Voluntary-When an employee chooses to leave the business of their own free will

  -Retiremnet

  -Resignation

  -Redundancy (job no longer exists)
• Voluntary and involuntary separation

  Involuntary-When an employee is asked to leave the business against their will.

  -Retrenchment

  -Dismissal

  -Redundancy (asked to leave/chosen Becuase their job no longer exists)
• Ethical business behaviour

  Business ethics refer to the application of moral standards to business behaviour. 

  Corporate social responsibility refers to the open and accountable business actions based on respect for people, community/society and the broader environment.

  -Respect for people

  -Fairness and honesty

  -Conflict of interest

  -Truthful communication

  -Financial management

  encouraging:

  -Develop skills of employees

  -minimise waste and pollution

  -become involved in community