gr1_communication barriers

Cards (28)

  • Communication Barriers - can be defined as obstacles that one may face when attempting to effectively communicate with another person.
  • Barrier is anything that prevents or hinders the flow of communication
  • Physical Barriers - These barriers are environmental challenges people face during communication due to their surroundings, such as noise, technical problems, design problems, etc.
  • Attitude Barriers - it stem from closed-mindedness or preconceived notions, hindering openness and receptivity to messages.
  • Emotional barriers - Also called as psychological barriers, could be seen in both the sender and receiver. These barriers are created from a multitude of things, including but not limited to the following: a person's ego, prejudice, existing feelings toward a person, self-image, open/closed-minded mentality, status (often seen in workplace conflict), and interest.
  • Cultural Barriers - usually exist between countries, religions, caste, color, etc. at any level in society or an organization. Different people have different values, body language, gestures, beliefs, and behavior. It is the communicational challenges faced by people due to their differences in cultures.
  • Language Barriers - Any linguistic limitation that creates confusion or prevents comprehension. A barrier could refer to national and cultural languages but may also include specialized knowledge or speech impairments.
  • Gender Barriers - obstacles and biases based on gender stereotypes and norms.
  • Lack of Focus and Eye Contact - is what happens when two people look at each other’s
    eyes at the same time. This is a form of nonverbal communication that humans use to communicate many forms of emotions. And, the situation of lacking ability to pay attention in doing something, this means that the process of being easily distracted, finding it hard to listen to others in a conversation, overlooking details, and not completing tasks or projects.
  • Fear of Mistakes - Known as communication apprehension, moderately affects individuals' self-perceived communication competence, influencing their ability to speak confidently in English, impacting their employability.
  • Psychological Barriers - The influence of psychological state of the communicators (sender and receiver) which creates an obstacle for effective communication.
  • Perceptual Barriers - represent the mental blocks people may have that influence their perceptions about specific people, topics, or events.
  • Feedback Issues - it’s essential for the success of any organization. It helps to improve workflows and processes, solve problems in a more timely manner, and facilitate team collaboration. But how can you be sure that the feedback you are providing is actually effective?
  • Barriers - can be anything that can misrepresent and/or avert someone during the communication process.
  • Barriers to Effective Listening - are factors that hinders our ability to fully understand and engage with the speaker. Both external and internal factors can be a distraction, these includes environmental, physical, cognitive, personal, lack of listening preparation, and bad messages or speakers.
  • Environmental and Physical Barriers to Listening - External factors in our surroundings or personal conditions that make it difficult to hear and understand spoken messages effectively.
  • Difference Between Speech and Thought Rate - Speech rate is the speed at which a person speaks while the thought rate refers to the speed at which a person can process his/her thoughts internally.
  • Lack of Listening Preparation - happens when a person fails to be attentive and engaged in a conversation. This includes not understanding the message’s context, not being mentally focused, and being distracted in an environment.
  • Prejudice - This refers to biased opinions or judgments about individuals or groups based on their characteristics. It acts as a barrier depending on how one perceives and interprets the speaker’s message.
  • Bad listening practices include:
    • interrupting
    • distorted listening
    • eavesdropping
    • aggressive listening
    • narcissistic listening
    • pseudo listening
  • Interrupting - It occurs when a listener breaks in while a speaker is having their turn. As a result of the listener's interjection, the speaker stops talking and the listener becomes the speaker. Interruption can be either cooperative or competitive.
  • Distorted Listening - It occurs when we incorrectly recall information, skew information to fit our expectations or existing schemata, or add material to embellish or change information.
  • Eavesdropping - is a planned attempt to secretly listen to a conversation, which is a violation of the speakers' privacy.
  • Narcissistic Listening - is self-centered and self-absorbed listening in which listeners try to make the interaction about them by interrupting, changing the subject, or drawing attention away from others.
  • Pseudo listening - means to pretend to listen to someone without actually doing the work of paying attention to what the person is saying. Listeners use familiar social cues to respond to a speaker, such as nods and affirmatives like "yea" and "uh-huh," which disguise the listener is not listening.
  • Cognitive and Personal Barriers to Listening - Internal factors that distract our listening ability to process a spoken message. It involve mental processes such as speech and tha rate. And related to an individual's attitude, mood, or emotional state that hinders the ab listen effectively.
  • Bad Messages and / or Speakers - These factors can hinder communication because a bad message is defined as an unclear, poorly organized message, and a bad speaker who struggles with delivery due to lack of confidence or distracting behaviors might make it difficult for audiences to understand and engage with the speaker effectively.
  • Aggressive Listening - a bad listening practice in which people pay attention in order to attack something that a speaker says. Listeners like to ambush speakers in order to critique their ideas, personality, or other characteristics.