Lesson 3: Roles of a Manager

• What is the primary responsibility of a manager?

  To oversee and coordinate the work of a group of people or a specific department.
• What are the primary duties of a manager?

  Planning, organizing, leading, and controlling resources to achieve organizational goals.
• What are the three levels of managerial roles mentioned?

  Top-level managers, middle-level managers, and frontline-level managers.
• What is the role of top-level managers?

  They focus on long-term organizational concerns and establish policies and strategic objectives.
• Who are considered middle-level managers?

  Department heads and sales managers.
• What is the primary function of frontline-level managers?

  To oversee a department or team of employees directly on the front lines.
• What are the three managerial roles described in the study material?

  1. Interpersonal Role

  • Leader
  • Liaison
  • Figurehead

  1. Informational Role

  • Monitor
  • Disseminator
  • Spokesperson

  1. Decisional Role

  • Resource Allocator
  • Entrepreneur
  • Negotiator
  • Disturbance Handler
• What is the interpersonal role of a manager?

  It involves behaviors and tactics used to interact effectively with others.
• What does the informational role of a manager entail?

  Generating, receiving, or sharing knowledge with employees and higher-level colleagues.
• What is the decisional role of a manager?

  Managers are responsible for making calculated and timely decisions for the company's welfare.