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Cards (18)
What does 'Place' refer to in marketing?
Where the product is available for
purchase
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What are distribution channels in marketing?
Routes goods follow from
manufacturer
to consumer
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What is the definition of distribution?
Transporting materials to
producers
or consumers
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What is multi-channel distribution?
Using more than one channel to distribute
goods
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What is direct marketing?
Direct link from
producer
to customer
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Who is a manufacturer?
The maker of
products
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What is the role of a wholesaler?
Buys goods from
manufacturers
to sell to
retailers
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What do retailers do?
Sells
goods
directly to consumers
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What are the functions of a retailer?
Display
goods
Promote goods
Sell to consumers
Provide customer service
Handle complaints
Distribute goods
Buy from
wholesalers
Break bulk
Be closer to
consumers
Offer
credit
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What is a warehouse?
A place for storing
resources
or products
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What factors should be considered when locating a store?
Closeness to
market
Availability of
shop
Suitability of shop
Cost of shop
Ease of access
Business area/passing trade
Nearness of
similar shops
Planning permission
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What is e-commerce?
Buying
and
selling
via
the
internet
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What are the advantages of retailers selling on the internet?
Wider
market access
Possible
expansion
without new sites
Internet
advertising benefits
Potential
lower
costs
Keeping up with
competitors
Convenience for
customers
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What are the disadvantages of retailers selling on the internet?
Effects
on current business
Diminished reputation from
issues
Costs of
website
setup
Higher
warehouse
costs
Maintenance and delivery costs
Risk of
fraud
Customer resistance
Increased
competition
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What is m-commerce?
Buying through
mobile devices
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How can the marketing mix (4Ps) encourage customers to use a business?
PRODUCT: Introduce new
goods
PLACE: Move to better
locations
PRICE: Use economy
pricing strategies
PROMOTION: Offer sales
promotions
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What are the advantages of customers buying on the internet?
Compare
products
easily
Compare
prices
from many
sellers
Save
travel costs
Pay online to save
charges
Lower seller costs
Wider
choice
of sellers
Shop
24/7
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What are the disadvantages of customers buying on the internet?
Goods
not inspected before purchase
Misleading images of
products
Delays in receiving goods
Additional return costs
Risk of
fraud
Technical
issues
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