Unit 2

• What is a role?

  Behavior expected of an individual who occupies a given social position or status.
• What is a responsibility?

  Something you are expected to do that allows you to fulfill your role.
• What is the role of a doctor?

  To provides medical care for patients. They work in a variety of settings including GP surgeries, hospitals, clinics and local communities. They diagnose, treat, monitor and prevent illness.
• What are the key medical responsibilities of a doctor?

  · Diagnosing illness

  · Prescribing treatment to promote health and recovery

  · Referring patients to specialists

  · Liaising with multi-disciplinary teams
• What are the key non-medical responsibilities of a doctor?

  · Creating and maintaining relationships of trust with patients

  · Observing, listening and recording.

  · Maintaining patient records

  · Maintaining confidentiality

  · Acting in accordance with legislation
• What is the role of a nurse?

  Nurses are trained to perform medical duties at their seniority and specialism, primarily in hospitals, surgeries, clinics, and homes. They monitor and care for a range of patients' medical needs and support doctors in giving treatment.
• What are the key medical responsibilities of a nurse?

  · Observing condition of patients

  · Administering drugs and injections

  · Carrying out routine investigations

  · Preparing patients for operation
• What are the key non-medical responsibilities of a nurse?

  · Providing care and counselling

  · Helping with recovery and rehabilitation

  · Writing patient care plans

  · Planning patient discharge from hospital

  · Acting as a patient advocate.
• What is the role of a midwife?


  They work in hospital maternity units, clinics, and homes. They monitor the prenatal development, help deliver babies, and provide postnatal care.
• What are the key medical responsibilities of a midwife?

  · Diagnosing, monitoring and examining pregnant women

  · Providing antenatal care, including screening tests

  · Assisting during labour

  · Supervising pain management
• What are the key non-medical responsibilities of a midwife?

  · Preparing and reviewing patient care plans

  · Arranging and/or providing parenting and health education

  · Providing support and advice on the care of new born babies

  · Providing support and advice following miscarriage, termination or neonatal death

  · Liaising with other agencies to ensure continuity of care.
• What is the role of a health care assistant?


  They are trained to help with daily personal care and to support wellbeing. They work mainly in hospitals, clinics, residential care and homes. They work under the guidance of qualified professionals and meet care needs such as washing and feeding.
• What are the key medical responsibilities of a health care assistant?

  · Monitoring patient conditions by taking temperatures, pulse, respiration rate and weight.

  · Taking blood samples

  · Carrying out health checks

  · Weighing patients
• What are the key non-medical responsibilities of a health care assistant?

  · Washing and dressing patients

  · Helping with patient mobility

  · Supporting day-to-day routines

  · Talking to patients working under the direction of nursing staff
• What is the role of an occupational therapist?


  They facilitate recovery and overcome practical barriers. They work mainly in hospitals, clinics, residential care and homes. They identify issues people may have in everyday life. For example, dressing. They help people to work out practical solutions.
• What are the key medical responsibilities of an occupational therapist?

  Being aware of acute medical conditions and how to overcome them in contexts such as A&E.
• What are the key non-medical responsibilities of an occupational therapist?

  · Advising on specialist equipment to assist with daily activities

  · Advising on home and workplace alterations. For example, wheelchair access!

  · Assisting people return to work

  · Coaching people with learning difficulties. For example, In handling money

  · Enabling rehabilitation

  · Organise support and rehabilitation groups for carers and clients.
• Role of care manager:

  They are responsible for the day-to-day running of a residential care setting. Care settings include hospices, supported housing and homes for people who need nursing or help with day-to-day living, who have conditions such as dementia.
• What are the key responsibilities of a care manager?

  · Day to day running of residential care settings

  · Supervising work of care assistants

  · Ensuring quality of care meets standards and adheres to relevant legislation

  · Ensuring suitable staff are available
• What are the key skills, qualities and tasks of a care manager?

  · Creating and maintaining relationships of trust with residents

  · Maintaining accurate resident records

  · Observing, listening and responding to resident concerns

  · Maintaining confidentiality.
• What is the role of a care assistant?

  They are trained to help people of all ages who need care to carry out their day-to-day routines, in homes, day care centres and residential care. They support meet personal needs such as washing, assist in monitoring health and wellbeing and help with transport, household tasks and taking people shopping.
• What are the key responsibilities of a care assistant?

  · Providing appropriate daily personal care

  · Carrying out general household tasks

  · Carrying out other routine roles as required by supervisor or service user.

  · Liaising with other health and care professionals
• What are the key skills, qualities and tasks of a care assistant?

  · Working in different care settings

  · Observing and reporting changes in health and wellbeing of service user

  · Making service user feel at ease

  · Maintaining confidentiality
• What is the role of a social worker?

  -They are trained to help people of all ages to find solutions to their problems

  -They work mainly in social care centers, home and clinics.

  -They protect vulnerable people from abuse and harm

  -to help people live independently

  -support children who live apart from their families etc.
• What are the key responsibilities of a social worker?

  · Managing a designated case load

  · Maintaining professional registration

  · Working within regulatory guidelines

  · Keeping informed of changes in policy and procedure.

  · Liaising with other agencies, for example, The police for vulnerable children!
• What are the key skills, qualities and tasks expected of a social worker?

  · Preparing and reviewing care files of clients

  · Taking difficult decisions

  · Working with a variety of service users of different ages

  · Ensuring continuity of care
• What is the role of a youth worker?


  They help the development and growth of people aged 11-25, to help them reach their full potential in society. They work mainly in youth centres and schools.
• What are the key responsibilities of a youth worker?

  · Demonstrating values which underpin youth work

  · Completing a background check with the disclosure and barring service

  · Continuing professional development

  · Acting as a mentor to young people
• What are the key skills, qualities and tasks expected of a youth worker?

  · Working across different sectors, including care and criminal justice and in public, private and voluntary sector organisations

  · Developing projects with schools and other organisations, such as debates about elections or capital punishment

  · Offering advice on topics such as sexual health using language which is accessible to young people
• What is the role of a support worker?

  They provide care support to a range of service users in homes, centres and residential care, supporting other social care workers. Duties will vary depending on the service user.
• What are the key responsibilities of a support worker?

  · Following the instructions of health and care professionals

  · Implementing care plans agreed with social workers

  · Supporting members of families who provide care with parenting, financial or domestic skills.
• What are the key skills, qualities and tasks expected of a support worker?

  Working across a range of care settings to provide support.
• Line Manager:

  The person responsible for managing the work of an individual or of a team in an organisation.
• External inspection:

  A review of services by an independent, government financed agency such as Ofsted and CQC.
• Ofsted:

  This is the organisation responsible for inspecting early years services like nurseries/ child minders and education services.
• CQC:

  This is the organisation responsible for dangerous or poor practise.
• Whistleblowing:

  An employee reports someone or an organisation for dangerous or poor practice.
• Criminal investigation:

  Police officers conduct investigations to determine if a person should be charged with an offense or if they are guilty of it.
• Service user feedback:

  Asking service users and their families for feedback about strengths and limitations of the organisation.
• How would taking the holistic approach promote health and well being?

  • Involves professionals across all areas
  • Involves the service user and their family/friends where appropriate
  • Considers the wider needs of the service user including physical, intellectual, emotional, social and spiritual
  • Promotes higher standard of care
  • The service user would receive the most effective care to meet her individual needs