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• Self- concept


  Refers to the way in which a person views the self.
• Self- disclosure


  Refers to the willingness of the individuals to openly and appropriately reveal info about themselves.
• Social relaxation


  Is the ability to reveal little anxiety in communication.
• Self- monitoring


  Refers to using social comparison info to control and modify your self presentation and expressive behavior
• Message Skills


  Refer to the ability to understand and use the language and feedback.
• Behavioral Flexibility


  Is the ability to select an appropriate behavior in diverse context.
• Interaction Management


  Emphasize a person’s other oriented ability to interaction, such as attentiveness and responsiveness.
• Social Skills


  Are empathy and identity maintenance.
• Psychological Adjustment


  They must be able to handle the feelings of “culture shock,” such as frustration, stress, and alienation in ambiguous situations caused by new environments.
• Cultural Awareness


  Understanding how a people think and behave is essential for effective communication with them.
• Anxiety

  Anxious due to not knowing what you are expected to do
• Assuming Similarity instead of Differences


  Assuming no differences when there is no information about a new culture; to behave as the same in its own culture.
• Ethnocentrism 


  Negatively judging aspects of another culture by the standard of one’s own. To believe in superiority
• Stereotypes


  Negative or positive judgement on individual based on any observable or believed group membership.
• Prejudice


  Irrational suspicion or hatred of a particular group
• Motivation 


  The desire to communicate successfully with strangers is an important start.
• Tolerance for Ambiguity


  Makes it possible to accept and even embrace the incomprehensible messages that characterize intercultural communication.
• Open Mindedness


  It is a competence that requires an attitude that recognizes that people

  who behave differently are most likely following the rules that have governed their whole lives.