What is human resource management?

• An organization consists of people with formally assigned roles who work together to achieve the organization’s goals.
• Manager's Five Basic Funtions

  • Planning
  • Organizaing
  • Staffing
  • Leading
  • Controlling
• Human resource management (HRM)

  is the process of acquiring, training, appraising, and compensating employees, and of attending to their labor relations, health and safety, and fairness concerns.
• Techniques every manager needs to perform

  • Conducting job analyses
  • Planning labor needs and recruiting job candidates.
  • Selecting job candidates.
  • Orienting and training new employees.
  • Managing wages and salaries (compensating employees).
  • Providing incentives and benefits.
  • Appraising performance.
  • Communicating (interviewing, counseling, disciplining).
  • Training employees, and developing managers.
  • Building employee relations and engagement.
• manager should know about:

  • Equal opportunity and affirmative action.
  • Employee health and safety.
  • Handling grievances and labor relations.
• Why HR Mgmt. important to managers?

  1. Avoid Personnel Mistakes
  2. Improving Profits and Performance
• Authority - is the right to make decisions, to direct the work of others, and to give orders.
• Line authority - traditionally gives managers the right to issue orders to other managers or employees
• Staff authority - gives a manager the right to advise other managers or employees.
• managers with line authority are line managers
• staff (advisory) authority are staff managers.
• Line managers do have many human resource duties.

  1. Placing the right person in the right job
  2. Starting new employees in the organization
  3. Training employees for jobs that are new to them
  4. Improving the job performance of each person
  5. Gaining creative cooperation and developing smooth working relationships
  6. Interpreting the company’s policies and procedures
  7. Controlling labor costs
  8. Developing the abilities of each person
  9. Creating and maintaining departmental morale
  10. Protecting employees’ health and physical conditions
• The Duties of HR Department

  1. Recruiters
  2. Equal employment opportunity (EEO) representatives or affirmative action coordinators:
  3. Job analysts
  4. Compensation managers
  5. Training specialists
  6. Labor relations specialists
• New Approaches to organizing HR

  • “shared services”
  • "corporate HR teams"
  • "Embedded HR teams"
  • "Centers of expertise"