commonly-used fact finding methods when the development of a new IT system is being investigated: Observing employees in the workplace doing their jobs, Interviewing employees face to face, Circulating questionnaires to employees
Using actors as customers to provoke reactions from employeesis not a commonly-used fact finding method when the development of a new IT system is being investigated
when a new IT system is being developed, a "stakeholder" is someone who will be affected by the development of the IT system and may need to play an active role in its design
Projects involving the development of new IT systems often fail. common reasons are; legal, economic and technical
algorithmic failure is not a common reason for IT system development project failure
in the requirements specification for a new system, Input, processing and output requirements, Minimum hardware and software specifications, and Client consent to all stated requirements is usually found
Normalisation and data dictionaries for database componentsis not found in the requirements specification for a new system
the contents of high-quality user documentation include: Explains how to use, maintain, back up and troubleshoot a system, often including a glossary of key words that a new user might need to look up
In the waterfall model of system development, Backtracking to earlier stages is possible
Systems must be evaluated to determine Whether the system still meets the user's requirements in terms of its performance, ease of use, stability/robustness and cost effectiveness, given that user requirements change over time.
The order of steps in the waterfall model is Analysis > Design > Coding > Testing > Rollout > Maintenance
The 4 main stages in the spiral model of system development (1) Determine objectives; (2) Identify and resolve risks; (3) Development and testing; (4) Plan the next iteration;