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Human Resource Management - Gary Dessler - 15th ed.
Chapter 4 - Job Analysis and the Talent Management Process
Methods for Collecting Job Analysis Information
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Before actually analyzing the job, keep several things in mind:
Make the job
analysis
a
joint
effort by a human
resources manager
, the
worker
, and the worker’s
supervisor.
Make sure the
questions
and the
process
are both
clear
to the employees.
Use several job
analysis
methods.
Interviewing Guidelines
Establish
rapport
with the interviewee
Use a
structured guide
that lists questions and provides
space
for
answers.
Make sure you don’t overlook
crucial
but
infrequently
performed activities
After
completing
the interview, review the information with the worker’s
immediate supervisor
and with the interviewee.
Some questionnaires are
structured checklists
Job analysis questionnaire might include several
open-ended
questions
Observation
is usually not appropriate when the job entails a lot of
mental
activity
Reactivity
— the worker’s
changing
what he or she
normally
does because you are
watching—is
another
problem.
One approach is to
observe
the
worker
on the
job
during a complete
work cycle.
Participant
diary/ logs
Allow the employee to
entail
his/her
engaged
activities.
Quantitative Job Analysis Techniques
Position Analysis Questionnaire (PAQ) - consist
194
items
five PAQ basic activities:
(1) Having
Decision-Making
/
Communication
/
Social Responsibilities
,
(2)
Performing Skilled Activities
,
(3) Being
Physically Active
,
(4)
Operating Vehicles
/
Equipment
(5)
Processing Information.
Electronic Job Analysis Methods
It’s a good tool for
analysing
employee
performance
for
ease
of
time.
Must be
clear
and
elaborated
, and needs further
physical
evaluation if there are supposed
questions
for the
specific
employee.