5.2.4 Quality Circles

    Cards (28)

    • Quality circles are small groups of employees who meet regularly to identify, analyze, and solve work-related problems
    • Quality circles improve quality and productivity.
    • Quality circles enhance employee morale and engagement
    • The time commitment required is a disadvantage of quality circles.
    • Steps in the typical process of a quality circle
      1️⃣ Problem identification
      2️⃣ Analysis of root causes
      3️⃣ Solution development
      4️⃣ Implementation and monitoring
    • Dependence on strong leadership is a disadvantage of quality circles.
    • Potential resistance to change is a disadvantage of quality circles.
    • Quality circles involve small groups of employees from the same work area
    • Steps in the problem-solving process of quality circles
      1️⃣ Problem identification
      2️⃣ Root cause analysis
      3️⃣ Solution development
      4️⃣ Implementation and monitoring
    • Quality circles aim to improve quality and boost productivity.
    • Quality circles improve employee morale and problem-solving skills
    • What are Quality Circles?
      Small employee groups
    • The objectives of Quality Circles include improving quality, boosting productivity, and enhancing employee morale
    • Steps in the Quality Circle process
      1️⃣ Problem identification
      2️⃣ Analysis of root causes
      3️⃣ Solution development
      4️⃣ Implementation and monitoring
    • One disadvantage of Quality Circles is the time commitment required.
    • Match the advantage of Quality Circles with its description:
      Improved quality ↔️ Fewer defects and errors
      Cost savings ↔️ Reduced production costs
      Enhanced morale ↔️ Higher job satisfaction
    • What type of groups are Quality Circles composed of?
      Small groups
    • Quality Circles hold regular meetings to discuss issues and generate ideas
    • One objective of Quality Circles is to improve quality by resolving defects.
    • How do Quality Circles improve quality and productivity?
      By solving work-related problems
    • Quality Circles enhance employee morale and engagement when their ideas are valued
    • Order the challenges of Quality Circles based on their impact:
      1️⃣ Time commitment
      2️⃣ Potential resistance
      3️⃣ Strong leadership needed
      4️⃣ Training requirements
      5️⃣ Resource intensive
    • What is the primary objective of Quality Circles?
      Improve quality
    • Time commitment is a disadvantage of Quality Circles.
    • What are the objectives of Quality Circles related to productivity?
      Boost productivity
    • Quality Circles enhance employee morale by involving them in problem-solving and decision-making.
    • What are the key advantages of Quality Circles?
      Improved quality and productivity
    • Match the quality management technique with its problem-solving approach:
      Quality Circles ↔️ Collaborative, data-driven
      Six Sigma ↔️ Structured, statistical analysis
      Lean Management ↔️ Streamlining processes, eliminating waste
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