1.4.1 Approaches to Staffing

• What is the definition of staffing in business?

  Recruiting, training, retaining employees
• Effective staffing ensures a business has skilled and motivated employees.
• Skilled employees contribute to higher productivity
• Arrange the key components of staffing in the correct order:

  1️⃣ Recruitment

  2️⃣ Selection

  3️⃣ Training

  4️⃣ Retention
• Match the staffing component with its description:

  Recruitment ↔️ Attracting qualified applicants

  Selection ↔️ Choosing the best candidates

  Training ↔️ Equipping employees with skills

  Retention ↔️ Keeping valuable employees
• Which company is mentioned as an example of effective staffing practices?

  Google
• Lower employee turnover reduces recruitment costs for a business.
• In a traditional hierarchical staffing approach, employees are organized into a structured chain of command
• Match the staffing approach with its description:

  Traditional Hierarchical ↔️ Clear chain of command

  Team-Based ↔️ Enhanced creativity and flexibility

  Contingency Workforce ↔️ Cost-effective and flexible

  Virtual/Remote ↔️ Wider talent pool
• What is an example of a company that uses a traditional hierarchical staffing approach?

  Banks
• Internal staffing can lead to stagnation due to a lack of fresh perspectives.
• Internal staffing can result in faster onboarding
• Which company is mentioned as an example of internal staffing practices?

  McDonald's
• What are the main approaches to staffing?

  Traditional, Team-Based, Contingency, Virtual
• In a Traditional Hierarchical staffing approach, employees are organized into a hierarchical structure
• The Team-Based staffing approach enhances creativity and flexibility.
• What type of employees are used in a Contingency Workforce approach?

  Temporary or part-time
• Employees in a Virtual/Remote staffing approach work from remote locations
• What is a key advantage of the Traditional Hierarchical approach?

  Clear chain of command
• The Team-Based approach fosters enhanced creativity and flexibility
• What are the advantages of using a Contingency Workforce?

  Cost-effective, flexible
• Match the staffing approach with its advantage:

  Traditional Hierarchical ↔️ Clear chain of command

  Team-Based ↔️ Enhanced creativity

  Virtual/Remote ↔️ Wider talent pool
• Google uses a Team-Based staffing approach to foster collaboration and innovation.
• What is a key benefit of internal staffing?

  Reduced recruitment costs
• Internal staffing leverages knowledge of company culture
• Internal staffing can lead to a lack of innovation within the company.
• Match the advantage of external staffing with its description:

  Wider Pool of Candidates ↔️ Access to diverse skills

  New Perspectives and Skills ↔️ Fosters innovation

  Competitive Compensation ↔️ Attracts top talent
• What does external staffing involve?

  Recruiting candidates from outside
• External staffing provides access to a wider pool of candidates
• Netflix uses external staffing to bring in specialized expertise in technology and content production.
• Steps in the recruitment and selection process:

  1️⃣ Recruitment

  2️⃣ Application Review

  3️⃣ Interviews

  4️⃣ Testing

  5️⃣ Selection
• Match the phase in the recruitment process with its advantage:

  Recruitment ↔️ Broad reach

  Interviews ↔️ Deeper evaluation

  Testing ↔️ Objectively assesses skills
• What company uses a comprehensive recruitment process to align with its customer service culture?

  Starbucks
• Effective staffing ensures the business has skilled and motivated employees
• Lower employee turnover reduces recruitment costs for the business.
• What is the process of recruiting, selecting, training, and retaining employees called?

  Staffing
• Lowering turnover reduces recruitment costs.
• Trained staff enhance customer service and satisfaction.
• What is the primary goal of recruitment in staffing?

  Attract qualified applicants
• The selection process involves choosing the best candidates for the job.