pt 2

• Communication is the process or act of transmitting a message from a sender to a receiver through a channel
• Communication is conveyed through the exchange of thoughts, messages, or information
• The word "communication" is derived from the Latin word "COMMUNIS," which means common
• Communication uses symbols to represent things, processes, ideas, or events
• Communication includes elements such as the sender, receiver, message, paralinguistic features, channel, mass media, and noise
• Verbal communication involves the exchange of information, ideas, and opinions through sounds and words
• Non-verbal communication includes messages conveyed through gestures, body language, facial expressions, and more
• Communication serves functions such as explaining purposes, promoting understanding, eliciting reactions, encouraging participation, expressing opinions, showing sympathy, and facilitating education
• Types of communication include verbal (using words) and non-verbal (not using words) communication
• Communication can be categorized based on mode (verbal, non-verbal, visual) and context (intrapersonal, interpersonal, extended/expanded, organizational)
• Theories of communication include Symbolic Interaction Theory, Uncertainty Reduction Theory, Organizational Culture Theory, Uses and Gratification Theory, Cultural Studies, and Face Negotiation Theory
• Models of communication include Aristotle's Model, Laswell's Communication Model, Shannon-Weaver Model, Berlo's Model, Osgood and Schramm's Model, and Barnlund's Transactional Model
• Ethics in communication involve principles such as mutuality, individual dignity, accuracy, accountability, obligation, use of power, rights vs responsibility, building an information network, engaging and participating, speaking with a heart, and respecting and understanding each other
• Globalization impacts communication through technology, economy, culture, connection, politics, interconnection, cultural imperialism, electronic colonialism, and the concept of Lingua Franca
• The world of English speakers is divided into the Expanding Circle, Outer Circle, and Inner Circle based on proficiency in the English language
• Different types of culture include monochronic style, polychronic style, collectivist culture, individualistic culture, high context communication, low context communication, haptics, intercultural communication, ethnocentrism, cultural taboos, personal space, cultural sensitivity, and language register
• Language register involves understanding the context and vocabulary used in communication, including jargons and different levels of communication such as intimate, casual, consultative, and frozen or static