Label the shaded region and draw a conclusion
1. When the z-value is to the left or any related terms (e.g. below, less than) just write the value we obtained in step 3
2. When the z-value is to the right or any related terms (e.g. above, greater than), subtract 1 by the obtained value in step 3
3. When the shaded region is in between of the two z-value, subtract the biggest by the smallest value obtained in step 3