Semester 2

• Why study interpersonal communication?


  • Personal success depends largely on effectiveness as an interpersonal communicator in close friendships, romantic relationships, family relationships, etc. Professional success from initial interview to leading meetings is determined by IPC skills. Interpersonal skills are vital to both personal and professional success
• Refers to the process of exchanging information, ideas, feelings, and meaning between two or more people

  IPC
• IPC


  • Dynamic form of communication between two (or more) people in which the messages exchanged significantly influence thoughts, emotions, behaviours, and relationships
• Influencing Thoughts


  Message: "I believe in your abilities; you can do this!" Influence: Boosts confidence and encourages positive thinking
• Influencing Emotions


  Message: "I'm sorry for your loss. I'm here for you." Influence: Offers comfort and support, affecting the person's emotional state
• Influencing Behaviours


  Message: "Let's work together to finish the project on time." Influence: Promotes teamwork and cooperation, influencing work behaviours
• Influencing Relationships


  Message: "I appreciate our friendship. Let's stay in touch." Influence: Strengthens the bond and commitment in the relationships
• IPC


  Refers to the process of exchanging information, ideas, feelings, and meaning between two or more people through verbal and non-verbal methods
• Non-verbal methods of IPC


  • Using gestures, facial expressions, body language, etc
• Verbal methods of IPC

  • Using spoken or written words
• Information in IPC


  • Sharing facts or details
• Ideas in IPC


  • Expressing thoughts or concepts
• Feelings in IPC


  • Sharing emotions or sentiments
• Meaning in IPC


  • Conveying the significance or interpretation of a message
• Good communicators are born, not made
• The more you communicate, the better at it you will be
• In interpersonal communication, a good guide to follow is to be as open, empathic, and supportive as you can be
• When communicating with people from other cultures, it’s best to ignore the differences and treat the other person just as you’d treat members of your own culture
• Fear of meeting new people is detrimental and must be eliminated
• When there is conflict, your relationship is in trouble
• All meaningful relationships experience conflict; relationships are not in trouble when there is conflict, though dealing with conflict ineffectively can often damage the relationship
• IPC is Relational
• IPC takes place within a relationship—it has an impact on the relationship; it defines the relationship
• The way you communicate is determined in great part by the kind of relationship that exists between you and the other person
• The way you communicate, the way you interact, influences the kind of relationship you develop
• If you interact with a person in friendly ways, you’re likely to develop a friendship. If you regularly exchange hateful and hurtful messages, you’re likely to develop an antagonistic relationship
• Interpersonal skills involve interdependent individuals
• IPC takes place between people who are in some way “connected”
• Examples of interpersonal relationships


  • Son and father, employer and employee, two sisters, teacher and student, two lovers, two friends, etc
• Communication within a family is often dyadic—mother to child, father to mother, daughter to s
• Types of relationships


  • father, employer and employee, two sisters, teacher and student, two lovers, two friends
• Communication is often dyadic (two-person) in nature but can extend to include small intimate groups such as the family
• Speaker: 'Facebook may have changed the definition of friendship; it may also have changed the definition of IPC'
• Speaker: 'Blurring of the lines between what is interpersonal and what is public'
• Interpersonal communication (IPC) involves

  • Verbal and non-verbal messages, facial expressions, eye contact, body posture, online text, photos, videos
• Nonverbal communication


  Accounts for more than 90 percent of the meaning of any message
• Truth? Myth? Nonverbal communication's importance depends on the situation
• Most often, verbal and nonverbal signals work together in interpersonal communication
• Interpersonal communication takes place

  Face-to-face, over computer networks (texting, emailing, social media), increasingly both online and offline
• Both face-to-face and online communication are vital for developing, maintaining, and dissolving relationships