Examples from Tokyo: Aman Tokyo (luxury hotel), hostels in Asakusa, traditional ryokans
Accommodations Sector - Technology Adoption
Leverages technology for reservations, check-ins, smart room technology, and digital concierge services to enhance guest experience
Accommodations Sector - Technology Adoption
Marriott Bonvoy app
Customer Reviews and Feedback
Essential for maintaining a positive reputation and attracting future visitors by encouraging positive reviews, addressing negative feedback, and continuous improvement
Customer Reviews and Feedback
TripAdvisor
Guest feedback insights
Service quality
Amenities
Overall guest satisfaction
Platform for guest feedback
TripAdvisor
Engaging with guest reviews
1. Expressing gratitude for positive feedback
2. Addressing concerns in negative reviews
Creating a positive guest experience
Offering diverse accommodation options
Adopting technology for efficiency and guest satisfaction
Actively managing customer reviews
Culinary Tourism
1. Collaborating with Local Chefs
2. Organizing Food Festivals
3. Designing Culinary Trails
Culinary Tourism example
New Orleans Food and Wine Experience
Diversity and Dietary Preferences
1. Offering Vegetarian and Vegan Options
2. Providing Gluten-Free Options
3. Communicating Allergen Information
Diversity and Dietary Preferences example
Restaurants in Berlin offering vegetarian, vegan, and gluten-free options