Shirooo

Cards (28)

  • Efficient Connectivity
    1. Creating a seamless network that allows tourists to travel easily and conveniently between different destinations
    2. Encompasses various modes of transportation such as air, road, rail, and sea
  • Sustainability
    1. Promoting eco-friendly transportation options to minimize the environmental impact of transportation services
    2. Measures include encouraging electric vehicles, investing in public transport, and implementing green initiatives within transportation companies
  • Digital Integration
    1. Enhancing the overall travel experience by providing convenience, real-time information, and seamless coordination of services
    2. Includes ticketing and reservations through digital platforms
  • Example of efficient connectivity
    • Singapore's Changi Airport
  • Example of sustainability
    • Amsterdam's promotion of sustainable transportation through cycling paths, electric public buses, and clean energy in trams
  • Digital Integration
    Enhances travel experience by providing convenience, real-time information, and seamless coordination of services
  • Digital Integration - Ticketing and Reservations
    Allows tourists to book and manage transportation tickets online, extending to flights, trains, buses, and attractions
  • Digital Integration - Real-time Updates

    Provides real-time information on transportation schedules, delays, and changes for tourists to adjust their plans accordingly
  • Digital Integration - Integration with Tourism Services
    Can be integrated with accommodation booking, tour reservations, and local attractions for a comprehensive travel experience
  • Digital Integration
    • Uber and Lyft
  • Marginal utility

    Additional satisfaction gained from consuming an additional product, when summed up for each unit gives total utility
  • Accommodations Sector - Diversified Accommodation Options

    Caters to diverse traveler preferences and budgets with options like luxury hotels, budget-friendly hostels, and vacation rentals
  • Accommodations Sector - Diversified Accommodation Options
    • Examples from Tokyo: Aman Tokyo (luxury hotel), hostels in Asakusa, traditional ryokans
  • Accommodations Sector - Technology Adoption

    Leverages technology for reservations, check-ins, smart room technology, and digital concierge services to enhance guest experience
  • Accommodations Sector - Technology Adoption
    • Marriott Bonvoy app
  • Customer Reviews and Feedback
    Essential for maintaining a positive reputation and attracting future visitors by encouraging positive reviews, addressing negative feedback, and continuous improvement
  • Customer Reviews and Feedback
    • TripAdvisor
  • Guest feedback insights

    • Service quality
    • Amenities
    • Overall guest satisfaction
  • Platform for guest feedback
    • TripAdvisor
  • Engaging with guest reviews
    1. Expressing gratitude for positive feedback
    2. Addressing concerns in negative reviews
  • Creating a positive guest experience
    • Offering diverse accommodation options
    • Adopting technology for efficiency and guest satisfaction
    • Actively managing customer reviews
  • Culinary Tourism
    1. Collaborating with Local Chefs
    2. Organizing Food Festivals
    3. Designing Culinary Trails
  • Culinary Tourism example
    • New Orleans Food and Wine Experience
  • Diversity and Dietary Preferences
    1. Offering Vegetarian and Vegan Options
    2. Providing Gluten-Free Options
    3. Communicating Allergen Information
  • Diversity and Dietary Preferences example
    • Restaurants in Berlin offering vegetarian, vegan, and gluten-free options
  • Food Safety and Quality
    1. Compliance with Regulations
    2. Transparent Sourcing of Ingredients
    3. Clean and Inviting Dining Spaces
  • Food Safety and Quality example
    • Michelin Guide
  • Enhancing dining experiences
    • Focusing on culinary tourism
    • Accommodating diverse dietary preferences
    • Prioritizing food safety and quality