Emotions and EQ

• Emotions


  A complex psychophysiological experience that involves physiological arousal, expressive behaviors, and conscious understanding

  
• Emotions


  • They guide us in facing predicaments and tasks too important to leave to intellect alone
  • Each emotion offers a distinctive readiness to act; each points us in a direction that has worked well to handle recurring challenges of human life

  
• Functions of Emotions


  • Preparing us for action
  • Shaping our future behavior
  • Helping is to regulate social interaction

  
• Components of Emotions


  • Physiological Component (Biological Component)
  • Behavioral Component
  • Cognitive Component

  
• Emotional Hijacking


  A state when an individual's cognitions are overpowered by his/her emotions, usually referred to in the context of aggression or fearfulness

  
• Theories of Emotion: Biological Component

  • Cannon-Bard Theory
  • James-Lange Theory
  • Schachter and Singer/ Two Factor Theory
• Facial Feedback Theory


  • Facial movement and expressions can influence attitude and emotional experience
  • Facial changes cue our brains and provide the basis of our emotions

  
• Basic Types of Emotion

  • Anger
  • Fear
  • Sadness
  • Disgust
  • Surprise
  • Anticipation
  • Trust
  • Joy

  
• Lazarus Theory/ Appraisal Theory


  Our emotions are determined by our appraisal of the stimulus, but it suggests that immediate, unconscious appraisals mediate between the stimulus and the emotional response

  
• Emotional Intelligence


  The ability to understand, use and manage our emotions well

  
• Components of Emotional Intelligence

  • Self-Awareness
  • Self-Regulation
  • Motivation
  • Empathy
  • Social Skills
• How to Manage Our Emotions

  • Being aware of your emotions
  • Understanding How Others Feel and Why
  • Managing Emotional Reactions
  • Choosing Your Mood

  
• Emotions and Emotional Intelligence

  
• Emotion


  A complex psychophysiological experience that involves physiological arousal, expressive behaviors, and conscious understanding
• Components of emotion


  • Subjective feelings (experience)
  • Physiological response (bodily reactions)
  • Motor expression (facial expression, body language, gestures)
  • Action tendency (motivational component)
  • Evaluation or appraisal
• Mood


  Pervasive and sustained feeling tone that is experienced internally and that, in the extreme, can markedly influence virtually all aspects of a person's behavior and perception of the world
• Sympathetic Nervous System


  • Sends signals to the adrenal gland to prepare the body to act or react following an emotion-evoking event
  • Causes physiological arousal like increased heart rate, respiratory rate, blood pressure, and blood sugar levels
  • Slows digestive processes and causes pupil dilation
• Parasympathetic Nervous System


  • Keeps the body from expending energy
• Limbic System


  • The amygdala is associated with emotions like fear and pleasure
  • Categorizes experiences as pleasant or unpleasant
  • Controls responses
  • Involved in the regulation of motivated behaviors
• Macro-expressions


  • Typically last between 0.5 to 4 seconds and involve the whole face
  • Do not intend to hide and occur whenever we are alone or with family and close friends
• Micro-expressions


  • Expressions that go on and off the face in a fraction of a second as fast as 1/30 of a second
  • Trying to conceal emotions
• Primary Appraisal


  Determine whether and how any of the subject's goals are affected by an event
• Secondary Appraisal


  Determine how best to cope with the event once it has been classified as furthering or thwarting the subject's goals
• Purpose of Emotions


  • Guides us in facing predicaments and tasks (ex. survival and/or reproductive success)
  • Each emotion offers a distinctive readiness to act
• Functions of Emotions


  • Preparing us for action
  • Shaping our future behavior
  • Helping us to regulate social interaction
• Affiliation Function of Emotions

  • Helps an individual or group to establish or maintain cooperative and harmonious relations with other individuals or other social groups
• Distancing Function of Emotions

  • Serves to differentiate or distance the self or group from others and even to compete with these others for social status or power
• Intensity in Plutchik's Wheel of Emotion

  • Decreases as you move outward and increases as you move toward the wheel's center
  • The darker the shade, the more intense the emotion
• Polar Opposites in Plutchik's Wheel of Emotion

  • Joy is the opposite of sadness
  • Fear is the opposite of anger
  • Anticipation is the opposite of surprise
• Emotional Intelligence (EQ)


  • The ability to perceive accurately, appraise, and express emotion
  • The ability to access and/or generate feelings when they facilitate thought
  • The ability to understand emotion and emotional knowledge
  • The ability to regulate emotions to promote emotional and intellectual growth
• Benefits of EQ


  • Being able to perceive and use emotions has been linked with leadership effectiveness
  • Some components of EQ have been shown to be related to a general measure of intelligence
• Components of Emotional Intelligence

  • Self-Awareness
  • Self-Regulation
  • Motivation
  • Empathy
  • Social Skills
• Passive Response


  Not expressing one's needs and feelings, or expressing them so weakly that they will not be addressed
• Aggressive Response


  Asking for what you want or saying how you feel in a threatening, sarcastic or humiliating way that may offend the other person(s)
• Assertive Response


  Asking for what you want or saying how you feel in an honest and respectful way that does not infringe on another person's rights or put the individual down
• Affect refers to the emotional component of an individual's mental life, including feelings, moods, emotions, and temperament.
• The three components of emotion are physiological arousal (bodily changes), subjective feeling state (emotional experience), and expressive behavior (facial expressions).
• Cognition is the process by which individuals acquire knowledge through thinking, experience, and perception.
• Cognitive Appraisal involves evaluating events based on their significance and meaning.
• Affect refers to the emotional component of an individual's mental life.