a process which plans, implements and controls the distribution and storage of goods and services from when they are received from the supplier to when they are delivered to the customer
what is a wholesaler
middle person between the retailer and manufacturer
what is a supply chain
a network of companies and people that are involved in the production and delivery of a product or service. The components of a supply chain include producers, vendors, wholesalers, transportation companies, distribution centres and retailers
what is supply chain management
ensures the right quantity of goods are in the right place at the right time and are of the right quality and at a price that represents value for money. This should create value for the customer and profit for the business within the supply chain.
benefits of having an effective supply chain
increased efficiency
lower unit costs; prices can be negotiated with suppliers
competitive advantage-any cost savings can be passed onto customers in the form of lower prices
improved flexibility-members of the supply chain can work together to meet demands
simple definition of supply chain
a chain of organisations that get products to customers
what is procurement
choosing the right suppliers and ordering from them
Disadvantages of supply chain management
Quality can suffer if costs are driven down too low e.g. suppliers may not be dedicated if they are not paid a fair price
Sophisticated IT systems to monitor the supply chain can be expensive to implement
Reliance on other members of the supply chain means a business does not have full control over its operations
the business holds buffer stocks of raw materials/ finished goods just in case there is a problem with deliveries or there is an unexpected surge in demand
Problems of JIC
Higher stock holding means a need for more storage space, which increases rent and insurance costs
Sudden increases in demand
Production is less reliant on suppliers and if stock is not delivered on time the whole production schedule need not be delayed
Spare finished products are available to meet unexpected orders, leading to higher stockholding costs
Build up of unsold finished products which can increase the level of customer service