Market positioning is where a product is placed in the market relative to its competitors.
Market Mapping is the process of finding the variables which differentiate brands in a market and then plotting them on a map to identify a gap in the market.
Competitive Advantage is a feature of a business that allows it to perform more successfully than others in the market.
Competitive Advantage can be done by:
Same quality of products at a lower price.
Superior products achieved through differentiation.
The theory of competitive advantage is based off Porters Generic Strategies.
three parts of porters generic strategies are:
Cost Leader.
Strategic Drift.
High Differentiated.
Cost Leaders charge lower prices as they have lower costs than their competitors.
High Differentiated can charge premium prices.
Strategic Drift is stuck in the middle.
A business can develop a competitive advantage through:
Price Leadership.
Added Value.
Innovation.
Reliability.
Quality.
Advertising.
Convenience.
Branding.
Customer Service.
Price Leadership is the setting of prices in a market by a dominant company which is followed by others in the same market.
Added Value is the difference between the cost of making something and the price of selling it.
Innovation is the process of getting a product from research to markets.
Reliability means that a product will keep doing what it was designed to do without letting down the customer.
Quality could mean the customer service attached to the product or company or how good the product is.
Advertising is making awareness of their company.
Convenience is offering stores in places that are easy to get to and sells convenient procucts.
Customer service is dealing with problems that customers have over the company.
A business can differentiate their products by:
Reputation.
Customer Service.
Value.
Product Features.
Business Differentiate because:
Customer loyalty.
Brand loyalty.
Increased profit margins.
price competition.
A business can add value by:
Design- developing new technology/design features to make their product unique.
Production- achieving quality and efficiency.
Marketing- Creates an image that makes the product more desirable.
Adding Value is the amount by which the value of a product/service increased at each stage of its production.
Benefits of adding value include:
more value means higher prices charged meaning higher profit margins.
Protection against competitors offering lower prices.