A formal message that is written, typed, or printed and is typically sent from one organization to another party outside the organization, such as customers, clients, or partners
1. Know your reasons and goals for writing the memo
2. Do proper research of all your facts
3. Choose your audience wisely
4. Formally begin the memo by labelling the top of the page with "Memorandum," "Memo," or other similar labels
5. Provide headings for your memos indicating the name of the recipient, the name of the sender, the date the memo is written, and the subject for the memo
Subject line should be up front, clearly worded, and specific about the content of the memo
Introduction - State your purpose for writing, and then follow this up with a short abstract of the memo's body
Body - Develops the main points highlighted in your opening
Conclusion - Briefly highlights again your main points in the introduction, requests an action from the reader, or includes a courteous, closing thought