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Stress, crisis and change management
Change Management
External causes of change
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Cards (7)
External
causes
cannot
be controlled by the
business.
These changes influence the way in which the business
operates
political
factors (changes in
government
policy and
international
relations)
social
factors (poverty, unemployment etc)
legal
factors (passing of
new
laws)
economic factors (increase in
interest rate
)
technological factors (advances in
production techniques
and
information
and
communication technology
)
market factors (competition with new products)