PURCOM

• Workplace communication

  The exchange of information, ideas, opinions, feedback and instructions among individuals and teams within an organization
• Workplace communication

  • Involves the use of various mediums such as verbal, written, digital, non-verbal, and visual to convey information
  • Important for achieving organizational goals, building strong relationships among employees, and ensuring a positive work environment
• Multigenerational workforce

  Employee classification
• Organizational culture

  The way organization operates, the attitudes the employees have, and the overall tone and approach to any given operation
• Multiplicity of identities


  Differences in gender, ethnicity, language, beliefs, and other attributes
• Workplace dynamics co-worker relationship

  From the moment of hiring to immediate designation to a particular post, it is important to establish pleasant relations with fellow workers
• Shared leadership


  The distribution of leadership responsibilities within a team can influence the functionality of its members
• Shared leadership

  Leadership is not simply taking command of the ship but of sailing the course with the rest in the ship
• Team building roles

  • Task roles - roles that help the team carry out tasks and get the work done
  • Relationship roles - roles that strengthen or maintain team relationships
  • Self-centered roles - roles that interfere with the team's ability to complete tasks
• • Task roles - roles that help the team carry out tasks and get the work done
• • Relationship roles - roles that strengthen or maintain team relationships
• Self-centered roles - roles that interfere with the team's ability to complete tasks
• PRINCIPLES OF WORKPLACE COMMUNICATION II. READER/AUDIENCE Ask yourself the following questions: • Who am I writing or speaking to? An individual or a group of persons? • What do they know about the topic? • What are their job titles and areas of responsibilities?
• I. PURPOSE According to Searless (2014), nearly all workplace communication is done for at least one of three reasons: (1) to create a record, (2) to request or to provide information, and (3) to persuade.
• LATERAL/ HORIZONTAL COMMUNICATION-SENT TO PEOPLE OF EQUAL LEVEL
• PRINCIPLES OF WORKPLACE COMMUNICATION III. TONE Ask yourself the following questions: • Who am I writing or speaking to? An individual or a group of persons? • What do they know about the topic? • What are their job titles and areas of responsibilities?
• Technical writing


  A form of professional writing that aims to communicate technical or specialized information to a specific audience in a clear, concise, and informative manner
• Technical writing


  • Uses specialized terminology, graphics, and tools to convey complex information to the reader
• Technical writing in the workplace

  Written communication present in all kinds of organizations, jobs, and professions
• Accurate


  • It deals with facts that are completely true
  • It uses words, sentences, numbers, or figures that exactly express what the written work intends to convey
• Clear


  • The reader should be able to easily understand the main message or point of the written work
  • Use simple, concise, specific, and grammatically correct language structures
• Formal


  • It should follow the prescribed writing standards which includes structure, pattern, format, and language
• Graphical


  • Graphs like tables, charts, figures, diagram, maps, pictures, and other illustrations are necessary in technical writing to support the written information provided
• Objective


  • It should avoid inclusion of individual and subjective judgment in relaying information
• Practical


  • It should be practical in the way that it functions according to its purpose
• Procedural


  • Some forms of technical writing provide sets of instructions and sequenced information (e.g., user manuals and laboratory reports)
• Specialized


  • Language used is specialized (i.e., technical terms, expressions) and can be easily understood by specific set of readers
• Diverse


  • Due to globalization, cross-cultural or multilingual communication emerged
• Straightforward


  • It presents facts and information honestly and directly
• Authoritative


  • It has the ability to command or to enforce something on anyone
  • It is done to exude credibility in relaying information
• Presentable


  • It must be presentable, without any grammatical or typographical errors
• Business letters are written communications that are typically sent between individuals, organizations, or companies in the context of business or professional settings. These letters are used to convey information, make requests, provide updates, and exchange ideas and opinions in a formal manner.
• Letterhead-The writer, his/her address, and contact numbers
• DATE-Placed between the letterhead and the inside address (April 18, 2024 or 18 April 2024)
• Inside Address-The reader's name, position, company, and address
• ATTENTION LINE-Used when the writer wishes to address the whole company but wants to bring it to the attention of particular person in the company
• SALUTATION-Writer's greeting to the readers
• BODY-Message of the letter

  Format: single-spaced internally but double-spaced to separate paragraphs
• Complimentary CLOSE-

  An expression to end a letter
• SIGNATURE BLOCK- THE SIG AND THE TYPED NAME OF THE SENDER