WEEK 9-11 PT2

• Letter of Inquiry

  Also known as letter of interest, written to ask for specific information regarding a particular subject matter
• Letter of Claim


  Used in legal matters to assert some kind of wrongdoings, aims to notify the one responsible and demands a response that would address its effects
• Adjustment Letter


  A response to a letter of claim, contains the response to the claimant's statements, whether the claims are welcomed or not
• Letter of Request


  Reports situations which demand actions and decisions to be acted upon
• Memorandum


  A written message which serves as a reminder for a particular matter, relays information to a large number of readers at the same time
• Instruction Memo

  Contains directives that organization members need to follow
• Request Memo

  Contains a request for the provision of facilities and services
• Announcement Memo


  A notice of an important event in the organization
• Transmittal Memo


  A notice that officially announces the release of a report
• Authorization Memo

  Grants permission to the undertaking of an operation in the organization
• ELECTRONIC MAIL (E-MAIL) It is a means of exchanging digital messages between individuals or groups of people using electronic devices connected to the internet. Email is a popular method of communication in both personal and professional contexts, and is used to send messages, documents, images, and other types of digital media.
• Recipient/s-The person or group of people to whom the email is addressed
• SUBJECT LINE-A brief summary of what the email is about

  Should be clear and concise, and give the reader a good idea of what to expect in the email
• GREETING OR OPENING-The salutation, which should be formal or informal depending on the relationship the sender have with the recipient

  Address the person by name, if possible.
• BODY-The main message
• CLOSING-An expression to end a letter
• SIGNATURE-The contact information, including the name, job title, company name, and other relevant information

  A link to the sender's website or social media profiles can also be included.
• ATTACHMENTS-If the sender needs to include any files or documents with the e-mail message, he/she can attach these to the e-mail. Common file types that can be attached to an e-mail include PDFs, Word documents, Excel spreadsheets, and images.
• • TIPS IN WRITING AN E-MAIL • Make the subject line informative or descriptive of the content. Avoid vague subject lines (examples: follow-up, additional information, request). • Keep the subject line short and simple. • Do not change the subject line when replying to an e-mail. • Ensure the correctness of the e-mail address of the recipients. • Make the file name of the attached document meaningful. • Never use “all caps” in the main text. • State the purpose in the first sentence of the e-mail. • Avoid emoticons and informal jargons.
• Reports

  Documents that present information, data, or findings about a particular topic or issue in a structured and organized format
• Reports

  • May be formal or informal, depending on the audience and purpose
  • Formal reports are typically used in professional or academic contexts and are often required to adhere to specific formatting and citation styles
  • Informal reports are typically used in more casual settings and may be more flexible in terms of structure and content
• Purpose of reports

  To communicate information to a specific audience, such as managers, stakeholders, or clients, and are often used in business, academic, or scientific settings
• Common types of reports

  • Progress reports
  • Feasibility reports
  • Research reports
  • Incident reports
• Progress reports

  Provide updates on the progress of a project or work assignment, including a summary of what has been accomplished, what still needs to be done, and any problems or issues that have arisen
• Feasibility reports

  Assess the feasibility of a proposed project or business venture, including information about the market, competition, financial projections, and other factors that may impact the success of the project
• Research reports

  Present the findings of research studies or investigations, used in academic or scientific settings to communicate research findings, or in business settings to inform decision-making or strategy development
• Incident reports


  Document accidents, injuries, or other incidents that occur in the workplace, used to identify safety issues or to comply with legal or regulatory requirements
• Resume


  A document that provides a summary of an individual's education, work experience, skills, and accomplishments, used to apply for job openings
• Resume design and appearance


  • Simple and clean design
  • Easy-to-read font (Arial 10pt-12pt or Times New Roman 11pt-12pt)
  • Name big and bold at the top
  • Use all caps, bold, or italics for important headings and titles, but do not overdo it
  • Balance white space with text space so the resume does not look crowded in some sections and empty in others
• Resumes for recent college graduates should be one page
• For alumni and experienced professionals with enough relevant experience, they may want to create a two-page resume
• Identification or Heading


  Should include your name, mailing address, phone number and email. Your email address should be as professional and simple as possible.
• Objective or Profile/Summary


  A brief statement that summarizes the applicant's qualifications and career goals. It should be tailored to the specific job or industry being applied for and should highlight the skills and experience that make the applicant a good fit for the position.
• Education


  Should include the applicant's academic qualifications, including degrees earned, the name of the institution, and relevant coursework. It is recommended to list the most recent degree first and to include any academic honors or awards.
• Work experience section


  • Details previous job positions, including job title, company name, employment dates, and key responsibilities and accomplishments
  • Use bullet points to make this section easier to read and highlight the most relevant and recent experience
• Skills section


  • Highlights key skills and abilities, including technical skills, language proficiency, and any relevant certifications
  • Can also include soft skills such as communication, leadership, and teamwork
• Awards and achievements section

  • Highlights notable awards, accomplishments, or recognition received by the applicant
  • Can include academic, professional, or personal achievements that showcase the applicant's skills and abilities
• References section


  • Optional to include on a resume
  • If included, should include the name, job title, company, phone number, and email address of each reference
  • Obtain permission from the references before listing their contact information
• Tips in writing a resume

  • Tailor your resume to the job you are applying for
  • Ensure that your resume highlights your relevant skills and achievements
  • Use a clear and professional format
  • Choose a clear and easy to-read font
  • Use bullet points to organize your information
  • Keep it concise and limit your resume to one or two pages
  • Use strong action verbs to describe your accomplishments
  • Quantify your achievements
  • Use keywords relevant to the job you are applying for
  • Proofread your resume carefully
  • Include your contact information
• Quantify your achievements by using numbers wherever possible