Cert

• what are the 5 principles of lean


  1. specify value

  2. identify value streams

  3. create flow

  4. leverage pull

  5. seek perfection
• what are the three types of value


  1. value add

  2. business value add

  3. non value add
• what type of value is activities which are necessary for meeting customer requirements


  value add
• what type of value is activities which are necessary for meeting other stakeholder requirements


  business value add
• what type of value is activities not valued by stakeholders


  non value add
• what are the 7 classic types of waste


  1. defects

  2. movement

  3. inventory

  4. poor processing

  5. waiting

  6. over production

  7. motion
• what are the two types of waste gaining acceptance as lean evolves


  1. underutilized employee capabilities

  2. environmental waste
• what is an act or instance of using or expending something carelessly, extravagantly, or to no purpose


  waste
• what are the 7 problem solving tools used to eliminate waste


  1. value stream mapping

  2. standard work

  3. mistake proofing

  4. changeover reduction

  5. root cause analysis

  6. visual controls

  7. the 5S system
• what term means continuous improvement


  kaizen
• what term means lightning fast


  blitz
• what term means lightning fast continuous improvement


  kaizen blitz
• creating the vision of a sustainable organization & defining a lean transformation program as a strategic initiative are two key responsibilities for who


  a leadership team
• what term defines the systematic elimination of unsustainable practices


  lean and green
• what is the unnecessary or excessive use of resources or a substance released to the air, water, or land which could harm human health or the environment


  environmental waste
• what is the most powerful tool for improving value streams


  stream mapping
• what is the term for moving along in a steady continuous stream


  flow
• when you don't have flow, you can still leverage pull (T/F)


  false
• what is the goal for a lean transformation


  create a sustainable organization
• you work on an assembly line making telephones - what type of value is this


  value add
• creating a marketing campaign for the launch of a new service is an example of what type of value


  business value add
• you are the project manager for the lean transformation of your organization - what type of value is this


  business value add
• you second guess the forecast provided by an optimistic sales person is what type of value


  non value add
• you move product into a warehouse so it can sit and wait for a customer to place an order is what type of value


  non value add
• what is the formula for a value add ration

  VA to (VA+BVA+NVA)
• what is the formula for value add percentage


  VA / (VA+BVA+NVA)
• what gives you a greater indicator of where you might start looking for improvement opportunities


  a value add ratio/percentage
• what type of activities is where waste is found


  non value add activities
• what type of waste defines idle time created when products, materials, information, people and equipment are not ready


  waiting
• you cannot move or use equipment until someone checks and says its ok is what type of waste


  waiting
• what type of waste defines errors in materials, products, services, information, services, information, and systems that reduce stakeholder satisfaction


  defects
• what type of waste is inaccurate inventory


  defects
• what type of waste defines physical activity by people that does not add value


  motion
• reaching for tools is what type of waste


  motion
• what type of waste defines generating more product, service, or information that is needed by the customer


  over production
• benefits, costs


  If you have a great project, then the justification section of your project charter should state that__________exceed__________.
• doing anything based upon forecasts is what type of waste


  over production
• Closing the gap between your current state and your desired state.


  What is the primary driver of the costs in your project charter?
• what type of waste defines transportation of products, tools, materials, samples, and documents that does not add value


  movement
• PERT


  The critical path method is closely associated with__________.