Others are better at predicting our behavior than we are, they are better at predicting external easily observable traits such as talking and when it comes to traits like intelligence and creativity however, We know ourselves better than others do when it comes to 'internal' hard-to-observe traits
Work where people will collude at potentially awkward moments in order to maintain the smooth flow of interaction, and allow the person who has committed a potential gaffe to maintain the impression of being an authentically competent person