12 ppt

• Responsibility


  Duty or obligation to satisfactorily perform or complete a task (assigned by someone) that one must fulfill, and which has a consequent penalty for failure
• Accountability


  Obligation of an individual or organization to account for its activities, accept responsibility for them, and to disclose the results in a transparent manner. It includes the responsibility for money or other entrusted property
• Differences between responsibility and accountability


  • Responsibility can be shared, accountability cannot be shared
  • Responsibility refers to being in charge, being the owner of a task or event, it does not necessarily owe an explanation, involves having authority over one's actions
  • Accountability means being answerable for your actions, you are liable or answerable for one's action, it owes an explanation
• In order to be responsible

  You must be accountable and vice versa
• Being accountable means that you have responsibility for the results
• Situation 1: Tom's responsibility


  • To make sure there is supplies in the office room, Tom is responsible but only held accountable if the supplies run out
• Situation 2: Enron scandal


  • CEO Kenneth Lay was indicted and found guilty of conspiracy and fraud, making him responsible as well as accountable for the downfall of the company
• Google has cut its energy consumption by 15%, reduced water consumption by 30% from 2013 to 2015, reduced waste to 86% in 2016, and has zero carbon emission since 2007
• Microsoft's data centers rely heavily on hydroelectric power and solar energy, encourages employees to be creative, protects customer's personal data and right to privacy, has a Supplier Code of Conduct, and committed to donate 1 billion dollar in cloud computing for nonprofit organizations
• Walt Disney has given to charitable endeavors, deals with environmental education in its motion pictures, part of earnings go to worthy causes, and has the Disney Worldwide Conservation Fund
• Moral obligation of the entrepreneur


  To reconcile and balance the rights and obligation of their stakeholders such as customers, employees, suppliers, and other stakeholders
• Eight basic rights that customers are entitled


  • Right to basic needs
  • Right to safety
  • Right to information
  • Right to choose
  • Right to representation
  • Right to redress
  • Right to education
  • Right to a healthy environment
• Responsibilities and accountabilities to the customers


  • Ensure quality products and services
  • Ensure customer's health and safety
  • Provide easy-to-use products
  • Provide free training
  • Be fair in prices
  • Be honest in advertising and marketing
  • Be honest in dealings
  • Attend to complaints
  • Provide service even after sales
  • Respect customers' time
  • Treat customers well
  • Ensure regular supply
  • Research and develop to increase customer's satisfaction
  • Avoid monopolistic competition
• Deceptive practices


  Illegal acts that mislead a person or group of persons to believe what is untrue or disbelieve what is true
• Examples of deceptive practices


  • Company representatives give false information about the features of a product or service
  • Use of defective weighing scales to tamper with the weight of goods
  • Overcharging
  • Selling low-quality products
• Basic rights of employees


  • Pay salary or wages
  • Create and maintain a safe workplace
  • Provide good working conditions
  • Manage workloads
  • Provide equal employment opportunity
  • Ensure due process before dismissal
  • Facilitate workers' compensation insurance
  • Enforce anti-discrimination
  • Create and maintain a favorable working environment
  • Respect human rights
  • Support career development
  • Train and educate employees
  • Manage performance
  • Give rewards and benefits
• Responsibilities and accountabilities to the creditors


  • Give correct information
  • Provide fair return on investment
  • Strengthen share prices
  • Honor fiduciary duties
• Responsibilities and accountabilities to the government


  • Observe laws, rules, and regulations
  • Pay taxes
  • Follow environmental regulations
  • Abide by labor law
  • Avoid restrictive trade practices
  • Disclose financial statements
  • Avoid corruption
  • Assist in implementing socio-implementing policies
  • Help earn foreign exchange
  • Advise the government
  • Complete promptly government contracts
  • Contribute to government treasury
  • Contribute to political stability
• Responsibilities and accountabilities to the suppliers


  • Practice fair pricing and licensing
  • Avoid coercion and litigation
  • Maintain stability
  • Maintain confidentiality
  • Pay on time
  • Select suppliers with discernment
• Bribery


  The giving of gifts or favors to influence a person's or a company's decision. Both the person who bribes and the one who accepts the bribe commit an unethical action
• Responsibilities and accountabilities to the general public


  • Maintain a positive public image and attract new clients
  • Be monetarily responsible
  • Consider public input
  • Take care of the community
• Responsibilities and accountabilities to the environment


  • Comply with environmental legislation
  • Dispose waste properly
  • Recycle
  • Conserve and protect biodiversity
  • Prevent and remedy damages to environment
  • Report incidents
  • Use scarce natural resources sparingly